Sales Representative

3 weeks ago


New York, New York, United States Crate and Barrel Full time

Role Overview

Crate and Barrel is seeking a Sales Associate to be a key part of our customer's experience. As a Sales Associate, you will work with customers to understand their needs and provide solutions to meet those needs.

Key Responsibilities

  • Demonstrate and model selling skills, customer service, merchandising, and teamwork
  • Support the management team in leadership, training, and promotion of teamwork throughout the sales floor and stockroom
  • Ensure full understanding of all products and have a continued awareness of the most current information available
  • Maintain an awareness of current advertising, promotions, and catalogs as well as the status of merchandise
  • Model company standards in customer service by providing gracious, quick, and efficient service with a sense of fun to all of our customers
  • Maintain floor coverage; follow posted schedules with regard to counter assignments
  • Focusing on promoting sales and meeting sales goals
  • Demonstrate creative problem-solving selling skills to maintain a solutions-oriented focus
  • Promote a strong sense of teamwork by working together effectively, respectfully, and efficiently with all associates
  • Model and reinforce company customer service standards
  • Actively engage customers and remain attentive to customer needs
  • Assist customers with merchandising selections and provide gracious and efficient service

Requirements

  • Customer service experience preferred; retail experience preferred
  • Good reading and written language skills (English), good communication skills, basic arithmetic, and interpersonal skills
  • Ability to move and/or lift up to 50 lbs; heavier product with team assist

Availability

Full-time roles: Open availability to work flexible hours on weekdays, evenings, and weekends

Part-time roles: Availability to work two or more weekend days (Friday, Saturday, and/or Sunday) and at least one weekday or night



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