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Customer Support Specialist
2 months ago
Position Overview: We are looking for a dedicated and customer-oriented Call Center Agent to provide outstanding service to our clients. This role allows for the option to work remotely or from a designated office.
Key Responsibilities:
- Manage both incoming and outgoing calls with professionalism and respect.
- Assist clients with their questions, concerns, and feedback.
- Deliver precise information and effective solutions to address customer issues.
- Keep customer records updated and accurate.
- Work collaboratively with colleagues to enhance customer satisfaction.
Required Qualifications:
- High school diploma or equivalent educational background.
- Experience in customer service or a call center environment is preferred.
- Strong verbal and written communication skills.
- Effective problem-solving skills.
- Ability to work autonomously as well as part of a team.
If you are seeking a fulfilling opportunity in customer service, we encourage you to consider this role as a Call Center Agent at Peace Global Solutions Logistics LLC.