Customer Production Support Specialist

4 weeks ago


Chandler, Arizona, United States Teradyne Full time

About the Role

We are seeking a highly skilled Customer Production Support Engineer to join our team at Teradyne. As a key member of our global test and automation specialists, you will play a critical role in powering next-generation technologies through sophisticated solutions.

Key Responsibilities

  • Collaborate with customers and various teams to create and implement support plans for system installation, training, and maintenance to reduce equipment downtime.
  • Develop relationships with customers by providing technical expertise in solving customer problems and lead projects in system installation, calibration, retrofit, and training.
  • Work with customers on production issues, usage, and system improvements, and provide technical support at customer sites.
  • Collaborate with internal and external resources on application and production issues, and work with the Sales team and Factory for account and company goals.

Requirements

  • Bachelor's degree in Electrical Engineering or related field preferred.
  • 2+ years of experience in test engineering or product engineering, with experience in semiconductor testing environment preferred.
  • Prior experience working directly with customers for technical problem resolution, and prior programming experience with Visual Basic, Windows NT, C, C+.
  • Prior experience with Teradyne or other ATE platforms preferred, and ability to travel domestically and internationally.

About Teradyne

We are a global leader in test and automation solutions, powering next-generation technologies through sophisticated solutions. Our portfolio of automation solutions helps manufacturers develop and deliver products quickly, efficiently, and cost-effectively. We believe that our differences enable us to be a better team, making better decisions, driving innovation, and delivering better business results.



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