Fitness Center Representative

21 hours ago


Daphne, Alabama, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer service to Planet Fitness members, prospective members, and guests. This role requires a strong passion for fitness and health, as well as excellent communication and problem-solving skills.

Key Responsibilities
  • Provide a superior level of customer service, ensuring a positive member experience
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating membership sales
  • Respond to member questions and concerns in a timely and professional manner
  • Maintain and uphold company policies and procedures
  • Assist in maintaining the neatness and cleanliness of the club
Requirements
  • Customer service background preferred
  • Basic computer proficiency
  • A passion for fitness and health
  • Upbeat and positive attitude with a smile
  • Punctuality and reliability are a must
  • Exceptional customer service skills
  • Strong listener with the ability to empathize and problem solve
  • Demonstrate diplomacy in all interactions
  • High School diploma/GED equivalent required
  • Must be 18 years of age or older
Compensation

$11.00 per hour

Planet Fitness is a dynamic and growing company that values its employees and provides a supportive work environment. If you are a motivated and customer-focused individual who is passionate about fitness and health, we encourage you to apply for this exciting opportunity.



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