Client Engagement Specialist in Retail

1 week ago


San Francisco, California, United States RealReal Inc. Full time

Position Overview

The Luxury Retail Sales Consultant plays a vital role in our retail locations at RealReal Inc. As a key member of our sales team, you are driven by targets and committed to surpassing sales objectives. Your passion for high-end brands, fashion, and sustainability sets you apart, as does your ability to foster a collaborative environment that drives results.

Key Responsibilities

  • Enhance sales through active client engagement, suggestive selling, and sharing in-depth product knowledge.
  • Deliver exceptional service while managing multiple customer interactions concurrently.
  • Inform clients about RealReal's mission and operational framework.
  • Foster brand loyalty by providing a premier client experience.
  • Conduct daily outreach to existing clients to boost store traffic.

Qualifications

  • Highly motivated with a competitive spirit and a desire to excel.
  • Strong commitment to client service and the ability to build trust.
  • Ability to thrive in a fast-paced, dynamic work environment.
  • Professional appearance and demeanor.
  • Proficient in utilizing technological tools effectively.
  • Availability to work up to 30 hours per week, including evenings, weekends, and holidays as necessary.

About RealReal Inc.

RealReal Inc. is the leading online marketplace for authenticated, resale luxury goods, serving millions of members. Our rigorous authentication process, overseen by experts, ensures a safe and reliable platform for buying and selling luxury items. We are dedicated to sustainability, giving new life to thousands of brands across various categories, including fashion, fine jewelry, and home decor, supporting the circular economy.

Equal Employment Opportunity

RealReal Inc. is committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or Veteran status. We consider qualified applicants for positions without regard to arrest or conviction records, in compliance with legal requirements.

Physical Demands

The role may require sitting, using hands to handle or feel, and talking or hearing. Occasionally, it may involve standing, walking, reaching with hands and arms, climbing, stooping, kneeling, crouching, or crawling. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required include close vision.



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