Enterprise Rent-A-Car Customer Service Agent

5 days ago


Philadelphia, Pennsylvania, United States Enterprise Rent-A-Car Full time

At Enterprise Rent-A-Car, we're seeking a highly skilled and customer-focused individual to join our team as a Return Agent. This role is located at the Philadelphia International Airport, where you'll be responsible for providing exceptional service to our customers during the rental car process.

The ideal candidate will have a minimum of 2 years of retail customer service experience, with a strong ability to work independently and as part of a team. You'll be expected to maintain a regular and reliable level of attendance and punctuality, while also being flexible to work a variety of schedules including Sundays, Tuesdays, Fridays, and Saturdays.

We offer a competitive salary starting at $15.75 per hour, plus the opportunity to earn up to $1,100 monthly in commission bonuses. In addition to a comprehensive benefits package, including paid time off, employee rental car discounts, and retirement savings plan, you'll have access to training and development opportunities to help you grow in your career.

Your responsibilities will include greeting customers, checking for personal belongings, and reviewing rental charges. You'll also provide information on transportation to the airport terminal and thank customers using prescribed dialogue. Discreetly checking vehicles for damage, completing damage/loss reports, and identifying vehicles on system hold are also key aspects of this role.

If you're a motivated and customer-centric individual looking for a rewarding career opportunity, we encourage you to apply. Please note that you must be at least 18 years old, have a current and valid driver's license, and be authorized to work in the United States without sponsorship.



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