Customer Service Representative

5 days ago


Philadelphia, Pennsylvania, United States Jeff Gottesman - State Farm Agent Full time
Insurance Customer Service Representative Opportunity

We are seeking a dedicated and passionate Customer Service Representative to join our dynamic team at Jeff Gottesman - State Farm Agent.

About the Role

This is an exciting opportunity for a motivated self-starter who is eager to contribute to business growth through meaningful, value-based conversations. As a Customer Service Representative, you will play a key role in building strong customer relationships and delivering exceptional customer experiences.

Key Responsibilities
  • Build Strong Customer Relationships: Develop and nurture strong customer relationships through consistent follow-up and engagement.
  • Customer-Focused Reviews: Employ a customer-focused and needs-based review process to effectively educate customers about various insurance options.
  • Lead Generation and Appointment Scheduling: Generate leads, schedule appointments, and accurately identify customer needs to recommend the most suitable products and services.
  • Team Collaboration: Collaborate with team members to enhance service delivery and client satisfaction.
Qualifications
  • Genuine Interest in Marketing: Genuine interest in marketing products and services tailored to customer needs.
  • Outstanding Communication Skills: Outstanding communication skills, including proficiency in written, verbal, and listening capacities.
  • People-Oriented Mindset: People-oriented mindset with a strong focus on customer satisfaction.
  • Detail-Oriented Individual: Detail-oriented individual with a commitment to quality and accuracy.
  • Proactive Problem Solver: Proactive problem solver with a positive attitude towards challenges.
  • Computer Proficiency: Comfortable in learning and utilizing computer functions and software.
  • Collaborative Team Player: Proficiency in working collaboratively within a team environment.
Why Join Us?
  • Competitive Compensation: Competitive compensation with performance-based incentives.
  • Opportunities for Growth: Opportunities for professional development and career advancement.
  • Inclusive Work Environment: Supportive and inclusive work atmosphere focused on team success.
  • Reputable Company: A chance to be part of a reputable company that values its employees and community.

The estimated salary for this position is approximately $55,000 - $65,000 per year, depending on experience and location. If you are motivated to succeed and envision yourself thriving in this role, we invite you to apply.



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