Arena Event Support Team

5 days ago


Everett, Massachusetts, United States Oak View Group Full time

Angel Of The Winds Arena is a state-of-the-art multi-purpose complex located in downtown Everett, WA. As a member of our Guest Services team, you will have the opportunity to work in a dynamic environment, providing exceptional service to our guests. This is a part-time role that offers a competitive hourly wage of $16.50 to $18.50 per hour.

About the Position

This role involves working in various areas of the arena, including ushering, ticket scanning, concourse customer service, and greeting guests. You will be the first point of contact for many of our visitors and will play a vital role in creating a positive and memorable experience.

Responsibilities
  • Provide exceptional customer service to all guests
  • Greet guests and collect tickets as they enter the building or section assigned
  • Ensure guest compliance with outside food/beverage and camera building policies
  • Usher guests to their seats and provide directional assistance throughout the facility
  • Monitor guest conduct and provide assistance to guests
Requirements
  • Must be at least 18 years of age
  • Previous experience in a customer service role preferred
  • Exceptional guest and client service capabilities and interpersonal skills
  • Ability to work independently and remain flexible
  • Ability to stand, sit, walk, and climb stairs
Compensation and Benefits

We offer a competitive hourly wage of $16.50 to $18.50 per hour. Our part-time staff members are also eligible for benefits, including a 401(k) savings plan and 401(k) matching.



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