Field Service Technician

15 hours ago


McKinney, Texas, United States Mobile Mounting Solutions, Inc. Full time
Job Title: Lead Field Service Technician

Mobile Mounting Solutions, Inc. is seeking a highly skilled and experienced Lead Field Service Technician to join our team. As a Lead Field Service Technician, you will be responsible for leading small, medium, and large projects, providing oversight to less skilled technicians, and ensuring the successful installation and removal of hardware, mounting equipment, and low-voltage DC electronics on and from various vehicular and non-vehicular objects.

Key Responsibilities:
  • Lead small, medium, and large projects, including installation and removal of hardware, mounting equipment, and low-voltage DC electronics.
  • Provide oversight to less skilled technicians and ensure the successful completion of projects.
  • Play a role in customer service while performing tasks on site.
  • Manage, maintain, and keep track of company-owned and customer-owned equipment or inventory.
  • Effectively communicate with MMS employees and customers via company-provided cell phone, work email, MS Teams app, or in-person.
  • Maintain a positive and working relationship with other technicians, project management, field management, and customer POC.
  • Responsible for creating and maintaining work orders for each individual installation.
  • Responsible for booking travel itinerary with company-provided travel agency.
  • Responsible for turning in weekly Per Diem reports to management.
  • Responsible for maintaining and reporting company credit card expense receipts.
Requirements:
  • High School Diploma or equivalent.
  • Basic hand tool knowledge.
  • Low-voltage or 12v DC electrical knowledge.
  • Valid class C or higher driver's license.
  • Ability to pass under the company's guidelines of a given drug screen and background check.
Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

Technicians will be expected to work, learn, troubleshoot, and adapt in a stressful environment and sometimes while under pressure to meet expected guidelines while maintaining a positive attitude. At times, will be expected to work in extreme hot or cold environmental conditions, including all weather conditions except electrical storms, tornados, or hurricanes. At times, will be expected to drive up to 8 hours in a single workday or weekend day. On occasion, a technician can expect to work over 40 hours within a given week and even weekends if requested by management.

Must be able to perform required tasks within small, confined spaces and be able to pick up, lift, and carry objects up to 80lbs.



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