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Executive Retail Leader

2 months ago


San Ramon, California, United States Pottery Barn Full time

Job Summary:

We are seeking a highly skilled and experienced Executive Retail Leader to join our team at Pottery Barn. As a Store Operations Manager, you will be responsible for ensuring the store meets or exceeds sales and contest goals, while also meeting payroll goals based on current trends.

Key Responsibilities:

  • Business Performance: Prioritize, plan, and adjust schedules and daily agendas to meet business goals, ensuring the store is always operating at its best.
  • Team Development: Train and motivate all associates through ongoing programs in sales, customer service, and product knowledge, empowering them to deliver exceptional customer experiences.
  • Store Management: Maintain a presence through effective floor management, ensuring staff coverage in all areas of the store as needed, and making adjustments as necessary to meet business objectives.
  • Leadership: Provide guidance and support to associates, fostering a positive and productive work environment that drives sales growth and customer satisfaction.

Requirements:

  • Proven track record of success in retail leadership roles, with a strong focus on sales growth and customer satisfaction.
  • Excellent communication and interpersonal skills, with the ability to motivate and inspire teams.
  • Strong analytical and problem-solving skills, with the ability to prioritize and adjust schedules and daily agendas to meet business goals.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and sales growth.