Retail Ambassador

5 days ago


San Diego, California, United States Allbirds Retail Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Ambassador to join our team at Allbirds Retail in San Diego, CA. As a Retail Ambassador, you will be responsible for delivering an exceptional customer experience through quality, personalized engagement. You will contribute to our culture by being team-oriented, accountable, and focused on continuous learning.

Key Responsibilities
  • Customer Experience: Provide all customers with a high-quality and personalized in-store experience. Meet the standards set forth in our Retail Woolbook and Customer Journey even when serving multiple people and multi-tasking. Strive to be a product-knowledge expert who can communicate passionately about our brand and products. Build strong relationships with customers. Actively contribute to the store's sales and NPS goals.
  • Operations: Maintain store appearance, cleanliness, and organization. Operate our point-of-sale system once trained. Execute on inventory and merchandising duties. Perform daily operational tasks as delegated by the store leadership team. Commit to learning by asking questions and actively seeking to grow and develop new skills.
  • Team: Be reliable and punctual. Work collaboratively to achieve shared goals. Practice respectful, honest, and effective communication. Cultivate a positive attitude and support your teammates.
Requirements
  • Retail and/or customer service experience is preferred.
  • Available to work weekends.
  • Connection to Allbirds's mission, vision, and products.
  • Good communication and interpersonal skills.
  • Desire to learn and grow.
  • Reliable and punctual.
  • Able to comfortably lift 30 lbs on a regular basis and stand for 95% of the work day.
What We Offer

The Allbirds pay rate for the role is: $17 per hour. Additional benefits for roles at Allbirds may include: paid time off, equity, company bonus or sales commissions/bonuses; 401(k) plan with matching; medical, dental, and vision benefits; pre-tax savings, and wellness & lifestyle benefits.


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