Technical Support Specialist

2 days ago


Benton Harbor, Michigan, United States Pomeroy Technologies Full time
Job Summary

We are seeking a highly motivated and detail-oriented Technical Support Specialist to join our team at Pomeroy Technologies. As a Technical Support Specialist, you will be responsible for providing technical assistance and support to our clients and internal teams.

Key Responsibilities
  • Provide technical support and troubleshooting for desktop PCs, hardware, and software issues
  • Work closely with internal teams to resolve technical issues and improve system performance
  • Collaborate with clients to understand their technical needs and provide solutions
  • Stay up-to-date with the latest technology trends and advancements
  • Participate in training and development programs to enhance technical skills
Requirements
  • Associate's degree in MIS, IT, or related field
  • 2-4 years of experience in technical support or related field
  • Strong knowledge of desktop PCs, hardware, and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
Preferred Qualifications
  • Microsoft Server Build Design and Automation
  • Active Directory GPO Integration
  • Citrix XPe/4.5 Design, Administration, and Management
  • Windows Servers 2000, 2003, 2008, etc.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.

Join our team and contribute to the success of Pomeroy Technologies.



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