Hotel Operations Manager

6 days ago


Foxboro, United States Colwen Hotels Full time

Colwen Hotels is seeking a seasoned Hotel Operations Manager to oversee the front office and night audit teams. With a focus on delivering exceptional guest experiences, this role requires a passion for customer service and a talent for developing high-performing teams.

In this position, you will be responsible for recruiting, training, and supporting associates, as well as ensuring compliance with federal and state labor laws. You will also analyze rate variance, monitor credit reports, and maintain close watch on daily house counts.

The ideal candidate will have at least one year of front desk supervisory experience and excellent verbal and written communication skills. A two-year college degree or equivalent hospitality experience is preferred.

This is a challenging yet rewarding opportunity for a motivated professional who can balance cost controls with exceptional customer service and associate satisfaction.

Benefits include medical insurance, dental insurance, vision insurance, flexible spending accounts, paid time off programs, and career advancement opportunities. Salary: $60,000 - $80,000 per annum.



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