Customer Engagement Specialist

2 weeks ago


Crockett, Texas, United States Vyve Broadband Full time
Job Overview

Position Summary:
Vyve Broadband is a prominent provider of broadband Internet services, catering primarily to rural communities across 16 states. As a leader in the cable and broadband industry, Vyve Broadband delivers a comprehensive suite of services, including high-speed Internet, digital television, and voice solutions for both residential and commercial clients.

Key Responsibilities:

  • Deliver exceptional customer service by representing Vyve in a professional and courteous manner.
  • Address and resolve complex customer inquiries and issues.
  • Exhibit a strong enthusiasm for promoting Vyve's products and services.
  • Achieve and surpass monthly sales revenue goals.
  • Maintain and generate departmental reports as necessary.
  • Act as a mentor to fellow team members, providing guidance and support.
  • Perform all essential duties of a Retail Sales Agent, including:
    • Initiating customer interactions to sell products, resolve issues, and provide information.
    • Clearly explaining billing and company policies regarding pricing and services.
    • Identifying customer needs and educating them on service options.
    • Accurately documenting all sales and order activities in the online database.
    • Processing customer payments and balancing daily transactions in accordance with cash management protocols.
    • Managing collections for overdue accounts.
    • Demonstrating integrity while accessing customer records and account histories.
    • Issuing and maintaining records for customer-premise equipment.
    • Troubleshooting service-related issues and testing customer equipment.
    • Engaging with customers regarding company services as needed.
    • Fostering a positive and collaborative team environment.
  • Complete additional tasks as assigned.
  • Willingness to travel as required.

Required Skills & Qualifications:

  • Minimum of 2 years of experience in customer service or sales, with direct consumer interaction.
  • Ability to manage multiple tasks effectively.
  • Proficient in navigating various software applications without becoming overwhelmed.
  • Strong organizational and time management abilities.
  • Excellent interpersonal communication skills.
  • Proficient in Microsoft Office Suite and general computer navigation.
  • Ability to type at least 35 words per minute.
  • High School Diploma or GED required.
  • Bi-lingual candidates are preferred.

What We Offer:

  • A supportive and enjoyable work atmosphere.
  • Comprehensive training and communication.
  • An attractive benefits package.
  • Eligibility for discounted services for employees residing in our service areas.
  • A culture that promotes professional growth.

Vyve Broadband is an equal opportunity employer, committed to fostering a diverse and inclusive workplace.


  • Logistics Specialist

    3 weeks ago


    Crockett, Texas, United States Domino's Pizza Full time

    Job ResponsibilitiesAs a Delivery Operations Associate, you will oversee all aspects of your shift, ensuring smooth and efficient operations. Your key responsibilities include:Cost Management: Monitor and control expenses to maintain profitability.Inventory Oversight: Ensure accurate inventory levels and manage stock effectively.Cash Handling: Responsible...

  • Logistics Specialist

    3 weeks ago


    Crockett, Texas, United States Domino's Pizza Full time

    Position OverviewThe role of a Delivery Driver encompasses a variety of responsibilities essential to the smooth operation of our services. As a key player in our logistics team, you will oversee all aspects of your shift, ensuring that everything runs efficiently and effectively.Key ResponsibilitiesCost Management: You will be accountable for monitoring and...


  • Crockett, Texas, United States United Ag & Turf Full time

    Job SummaryUnited Ag & Turf is seeking a skilled Machinery Installation Specialist to join our team. As a key member of our service department, you will be responsible for the setup and assembly of various types of equipment offered by our dealership.Key ResponsibilitiesEquipment Setup and Assembly: Assist in the efficient operation of the service department...

  • Culinary Specialist

    3 days ago


    Crockett, Texas, United States Aramark Full time

    Job SummaryThe Culinary Specialist will assist the manager with food preparation, maintain cash receipts and meal records, and ensure high standards of quality in food production, sanitation, and kitchen safety practices.Key ResponsibilitiesPrepare quality food and baked goods according to a planned menuPrepare a daily report that verifies...


  • Crockett, Texas, United States HEB Grocery Stores Full time

    Position Overview:As a Customer Service Specialist at HEB Grocery Stores, your role will encompass various responsibilities aimed at ensuring an exceptional shopping experience for our customers.Key Responsibilities:Maintain a well-stocked and organized department to enhance product accessibility.Regularly stock and rotate products to ensure freshness and...


  • Crockett, Texas, United States HEB Grocery Stores Full time

    Position Overview:As a Customer Service Specialist at HEB Grocery Stores, your primary responsibilities will include:Maintaining Stock: Ensure that the department is well-stocked and organized to meet customer needs.Product Rotation: Regularly rotate products to maintain freshness and quality.Safety and Sanitation: Uphold all safety and sanitation standards...


  • Crockett, Texas, United States Walmart Full time

    Job OverviewThis role focuses on ensuring the safety and security of our associates, customers, and merchandise. As an Asset Protection Associate, you will be responsible for investigating and resolving complex problems, working to prevent and mitigate losses, and maintaining a secure environment.Key ResponsibilitiesInvestigate and resolve incidents,...


  • Crockett, Texas, United States RuralMetro Full time

    Position: Regional Sales ExecutiveWork Arrangement: Hybrid (10% Remote and 90% Onsite)Candidate must reside within a reasonable distance of the designated area.Compensation: $35,000 - $180,000 | Uncapped CommissionThe designated region encompasses several counties.The Regional Sales Executive is tasked with driving sales of our emergency air transport...


  • Crockett, Texas, United States Vyve Broadband Full time

    Job OverviewPosition Summary:Vyve Broadband is a prominent provider of broadband Internet services, primarily catering to rural communities across multiple states. As a leader in the cable and broadband industry, we offer a comprehensive suite of services including high-speed Internet, digital television, and voice solutions for both residential and...


  • Crockett, Texas, United States Air Evac Lifeteam Full time

    Overview of the Position:Regional Sales ExecutiveWork Arrangement:Hybrid (10% Remote and 90% Onsite)Candidates should reside within a reasonable distance from the designated area.Compensation Range:$35,000 - $180,000 |Uncapped Commission OpportunitiesAssigned Territory:Includes various counties within the region.TheRegional Sales Executiveis tasked with...


  • Crockett, Texas, United States Air Evac Lifeteam Full time

    Job Overview:The Territory Sales ExecutiveWork Arrangement:Hybrid (10% Remote and 90% Onsite)Candidates should reside within a reasonable distance from the designated area.Compensation Structure:$35,000 - $180,000 |Uncapped Commission OpportunitiesService Area:The designated territory encompasses various counties.The Territory Sales Executive is tasked with...


  • Crockett, California, United States State Farm Mutual Automobile Insurance Company Full time

    About the RoleWe are seeking a highly skilled Property Claims Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a Property Claims Specialist, you will be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large losses.Key ResponsibilitiesConduct on-site inspections and...


  • Crockett, United States Petroplan Europe Limited Full time

    Position SummaryThe IT Customer Experience Deputy will report directly to IT Manager. This position plays a crucial role in ensuring a positive and efficient experience for end-users within the organization. This position involves handling various tasks related to IT service requests, mobile billing, finance, and general administration. The specialist...


  • Crockett, United States Infinity Enterprises Full time

    We are Infinity Enterprises, a leading international staffing agency with a strong presence in 13 countries and a team of over 9,300 professionals worldwide. Our mission is to connect talented individuals with top client companies, offering a wide range of career opportunities.We are currently seeking a skilled Mechatronics Specialist to join our team in...


  • Crockett, California, United States State Farm Mutual Automobile Insurance Company Full time

    About the RoleWe are seeking a highly skilled Property Field Inspection Claims Specialist to join our team at State Farm Mutual Automobile Insurance Company. As a key member of our claims handling team, you will be responsible for handling accidental and weather-related claims for homeowners, commercial properties, and large losses.Key...


  • Crockett, California, United States Kaiser Permanente Full time

    About the RoleKaiser Permanente is seeking a skilled Radiology Imaging Specialist to join our team in a dynamic and patient-centered environment.Key ResponsibilitiesAssist in Patient CareInterview patients and obtain vital signs and other relevant information as required by the department.Record patient information in medical records.Prepare treatment rooms...


  • Crockett, United States Petroplan Europe Limited Full time

    Company Overview:Petroplan Europe Limited is a distinguished global talent solutions partner, specializing in the Energy sector. With a legacy dating back to 1976, we have successfully facilitated over 10,000 placements across more than 55 countries, collaborating with over 550 clients in 65 disciplines.Position Summary:We are currently seeking a Senior...


  • Crockett, United States State Farm Mutual Automobile Insurance Company Full time

    {"Overview": "At State Farm, we invest in our employees by providing a competitive Total Rewards package. This includes a starting salary of $73,114.48 annually, $56.65/hour, and opportunities for annual bonuses, merit increases, and 401(k) contributions. We also offer Paid Time Off (PTO), Life Leave, Paid Volunteer Time, and an Annual Celebration Day....


  • Crockett, California, United States State Farm Mutual Automobile Insurance Company Full time

    OverviewState Farm is seeking a highly skilled Property Field Inspection Claim Specialist to join our dynamic team. As a key member of our claims handling process, you will be responsible for conducting on-site inspections and assessments of property damages for both residential and commercial claims.With a strong focus on customer service, you will...


  • Crockett, United States Texas Department of Aging & Disability Services Full time

    Job Description: Child Protective Investigations (CPI) investigate claims of child abuse and neglect. They have the difficult task of figuring out what happened and predicting what will happen in the future. CPI receives and investigates reports of abuse and neglect 24 hours per day, every day of the year. The position, under the direction of a child...


  • Crockett, United States Solaris Solutions Full time

    We are a leading provider of innovative solutions for the automotive industry, and we are seeking a highly skilled Automotive Mechatronics Technician to join our team at Solaris Solutions.Your responsibilities will include:Performing maintenance and repair work on vehicles of various makes and models, adhering to manufacturer specifications and industry...


  • Crockett, United States United Ag & Turf Full time

    Job Type Full-timeDescriptionDescriptionResponsible for set-up and assembly of all types of equipment offered for sale by the dealership. Performs pre-delivery inspections and prepares equipment for delivery to the customer. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.United Ag...

  • HR Business Partner

    3 months ago


    Crockett, United States Petroplan Europe Limited Full time

    Petroplan is recruiting an HR Business Partner on behalf of an established, Houston-based Oilfield Services company. The ideal candidate will act as a trusted advisor to employees at all organizational levels, including senior management, by offering guidance, constructive feedback, and strategic solutions.This role requires a strong business acumen, a...


  • Crockett, California, United States ASR GroupDomino Sugar Full time

    About the RoleThe Maintenance Team Manager directs and coordinates activities of employees engaged in repair, maintenance, and installation of machines, tools, and equipment, and in maintenance of buildings, grounds, and utility systems of a mill, industrial plant, or other establishment.Key ResponsibilitiesReviews job orders to determine work priorities and...

  • Process Safety

    2 months ago


    Crockett, United States Petroplan Europe Limited Full time

    Our Client is an internationally recognized American exporter of liquefied natural gas. The company's Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design...

  • Process Safety

    3 weeks ago


    Crockett, United States Petroplan Europe Limited Full time

    Our Client is an internationally recognized American exporter of liquefied natural gas. The company's Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design...


  • Crockett, United States Energy Transfer Full time

    Join Our TeamAre you ready to embark on a rewarding career with a leading energy company? At Energy Transfer, we are committed to delivering energy responsibly and safely while fostering a culture of excellence and community engagement.About UsEnergy Transfer has been recognized as one of America's best large employers by Forbes. We are dedicated to creating...

  • Post Office Worker

    1 month ago


    Crockett, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Post Office Worker

    1 month ago


    Crockett, United States United States Postal Service Full time

    If you are searching for an engaging and thrilling job in the mailing sector, Mail Handler Assistant at USPS might be just what you need. That is to say, we currently have employment opportunities throughout the country in the largest agency of the government which employs almost 1 million people. In fact, USPS provides excellent training for all new...

  • Lead Process Engineer

    3 weeks ago


    Crockett, United States Petroplan Europe Limited Full time

    Our industry leading Client is an internationally recognized American exporter of liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant...

  • Lead Process Engineer

    2 weeks ago


    Crockett, United States Petroplan Europe Limited Full time

    Our industry leading Client is an internationally recognized American exporter of liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant...