Customer Service Manager
13 hours ago
Job Summary:
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our team, you will be responsible for providing exceptional customer service, managing daily storage unit inspections, and ensuring that our customers are satisfied with their storage experience.
Key Responsibilities:
- Assess customer storage needs and make suggestions for packing and moving supplies
- Conduct daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits
- Help customers with payments and make reminder and collection calls when necessary
Requirements:
- Ability to transport and lift items weighing up to 35 pounds
- Ability to walk in and around facilities, spending up to 50% of time in outdoor environments
- High school diploma or equivalent required
What We Offer:
- Competitive wages paid weekly
- Full-time benefits, including medical, dental, vision, and 401(k) with match
- Flexible and full-time schedules between 9:30am and 6pm (weekends until 5pm)
About Us:
Public Storage is the self-storage industry leader, and we are committed to providing our customers with the best possible storage experience. We offer a total rewards package, including competitive wages, full-time benefits, and flexible schedules.
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