Customer Service Expert

1 week ago


Hopewell, Virginia, United States Food Lion Full time
Role Description

We are looking for a skilled PT Customer Service Leader to join our team at Food Lion. This is a part-time position working approximately 30 hours per week. The estimated salary for this role is $45,000 - $60,000 per year, depending on experience and qualifications.

Main Responsibilities

* Provide excellent customer service and maintain high standards of store appearance and operations
* Assist in maintaining standards according to Front End Standard Practice Manual, maximizing sales through excellent customer service
* Ensure accurate and timely completion of office functions, including cash reports, register checkups, and deposits
* Maintain a clean and organized work station and front end area of the store
* Report any register malfunctions to the Customer Service Manager or, in their absence, place service calls efficiently

Key Skills and Qualifications

* High school graduate or equivalent preferred
* Strong communication and customer service skills
* Ability to learn multiple tasks and technical requirements of the job
* Ability to perform cashier and service center technical requirements

Work Environment

* Must be able to meet the physical requirements of the position, with or without reasonable accommodations
* Must be able to tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time

Benefits

* Competitive salary range: $45,000 - $60,000 per year
* Opportunities for career growth and professional development
* Collaborative and supportive work environment

Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression or any other characteristic protected by law.


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