Customer Service Representative

1 week ago


Hopewell, Virginia, United States City of Hopewell, VA Full time

We are seeking a highly skilled Customer Service Representative to join our team at the City of Hopewell, VA. As a key member of our staff, you will provide exceptional customer service to the public, responding to inquiries and resolving issues in a professional and courteous manner.

Key Responsibilities
  • Providing General Information: Greet visitors, respond to phone calls, and provide information on activities, programs, trips, facilities, and departments.
  • Financial Transactions: Process financial transactions, including membership sales, facility rentals, and program registrations.
  • Scheduling and Registration: Oversee facility scheduling, manage membership sales, and process reservations for transportation services.

As a Customer Service Representative, you will also be responsible for maintaining accurate records, preparing reports, and performing administrative tasks. This is an excellent opportunity to join a dynamic team and contribute to the success of our community.



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