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Community Support Case Manager
2 months ago
Zepf Center is a well-established organization committed to delivering comprehensive behavioral health and substance use disorder services to the community for nearly five decades. Our focus encompasses adult and child psychiatric care, substance abuse treatment, case management, residential services, crisis intervention, therapy programs, career development, and wellness initiatives. We pride ourselves on providing a holistic approach to healthcare, complemented by primary care medical services to ensure our patients receive thorough care. Our agency operates within a trauma-informed framework, prioritizing the well-being of both our clients and staff.
We are in search of a Full-Time Case Manager who will be instrumental in providing community support and coordinating services for individuals facing mental health challenges. The Case Manager will assist clients in establishing and achieving their short-term and long-term objectives while connecting them with essential community resources. Upholding the dignity and rights of our clients is paramount, ensuring that services are delivered with respect and care.
The Case Manager will work closely with clients to develop and implement detailed care coordination and treatment plans. Through proactive advocacy, assessment, referral, and crisis intervention, the Case Manager will aid clients in managing their mental and physical health symptoms. The level of support provided will be tailored to meet the unique needs of each client.
Key Responsibilities:
- Evaluate client strengths and needs, formulate individualized care plans, and regularly monitor progress.
- Maintain consistent communication with clients, offering necessary support and facilitating crisis intervention as required.
- Refer clients to additional services and resources, ensuring they receive the necessary assistance.
- Collaborate with supervisors, team members, and external organizations to deliver effective and efficient services.
- Assist in discharge planning and coordinate services for clients who have been hospitalized.
- Support clients in scheduling and attending appointments as needed.
- Complete all required documentation accurately and promptly.
- Adhere to agency policies and procedures, engage in staff development activities, and support agency-wide initiatives.
Qualifications:
- High School Diploma or GED required, with experience in mental health; or
- Preferred: Bachelor's degree in social work or a related field, or three years of experience in behavioral health.
- CDCA certification is mandatory for Substance Use Disorder (SUD).
- A valid driver's license and proof of auto insurance are required.
This position offers a competitive salary, a comprehensive benefits package, and a retirement plan for successful candidates.
Working Conditions:
The role involves frequent interactions with individuals and families, collaboration with community agencies, and computer-based tasks. Cultural sensitivity and diversity are essential in this position. Employees must effectively engage with clients and uphold a high standard of care.
The work environment may vary across different settings, including community locations. Employees may encounter individuals in distress or under the influence of substances, necessitating emotional resilience and a compassionate approach to sensitive issues.
A valid driver's license and a clean driving record are essential for this role.
This position includes a comprehensive compensation package designed to enhance employee well-being and financial security, including health benefits, a Health Savings Account, dental and vision coverage, a retirement plan with company contributions after one year of service, life insurance, paid time off, tuition reimbursement, and license reimbursement programs.
EOE/M/F/D/V/SO
Bonus eligibility is subject to specific conditions, including recent employment history in Community Behavioral Health.
