Valet Parking Team Lead
3 days ago
We are looking for an experienced and organized individual to fill the role of Assistant Guest Services Manager at Evolution Parking & Guest Services. The estimated salary for this position is $72,000 - $90,000 per year.
About the JobThe ideal candidate will have a strong understanding of general business practices, including accounting, human resources, and customer service. They will also possess excellent oral and written communication skills and be able to work effectively in a team environment.
Main Responsibilities:
- Coordinating Activities: Assist the Guest Services Manager in coordinating all activities related to valet operation, including break schedules and shift options.
- Cash Flow Management: Assist with processing deposit verifications and audit cash flow, tip pool, ticket counts, key counts, car counts, and management-approved complimentary parking.
- Team Performance: Motivate and persuade team members to provide exceptional service and ensure high standards of quality, reliability, and safety.
- Quality Assurance: Perform Evolution and Forbes Standards training as required and maintain high standards of quality, reliability, and safety.
Requirements:
- Education: Associates Degree, High School Diploma or GED required, or relevant working experience.
- Experience: Experience in valet parking, valid US Drivers License, 2+ years in a management position, experience with HRIS platforms, and experience with Customer Service.
- Skills: Strong customer service and client relationship skills, excellent oral and written communication skills, strong technology proficiency, strong organizational skills, ability to collaborate effectively, and attention to detail.
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