Luxury Valet Parking Manager

7 days ago


New Orleans, Louisiana, United States Evolution Parking & Guest Services Full time
About Evolution Parking & Guest Services

We are a leading provider of specialized valet parking and front door services for hotels and resorts nationwide.

Our focus on serving the hotel industry allows us to deliver a sophisticated guest service platform without distractions.

Job Summary

The Luxury Valet Parking Manager will oversee the safe and efficient parking of guest vehicles while exceeding customer expectations through exceptional service.

This role involves responding promptly to customer requests, building positive relationships with guests, and providing strong leadership to the valet team.

Key Responsibilities
  • Customer Service: Deliver exceptional service to all guests, colleagues, and clients, establishing a positive reputation for our company.
  • Leadership: Provide guidance and lead by example to enhance the team's performance and ensure efficient operations.
  • Traffic Flow: Monitor and maintain efficient traffic flow throughout the valet staging area to minimize congestion and wait times.
  • Issue Resolution: Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
Requirements

To be successful in this role, you will need:

  • Associates Degree or Equivalent: A degree in hospitality, business administration, or a related field is preferred.
  • Experience: At least 2 years of experience in valet parking, with a proven track record of success in a management position.
  • Skills: Excellent customer service skills, strong leadership abilities, and proficiency in HRIS platforms such as ADP.
Compensation and Benefits

We offer a competitive salary range of $12-$13 USD per hour, plus benefits including health insurance, 401K with company match, employee discounts, paid time off, and company-paid holidays.

EEO Statement

Evolution Parking & Guest Services is an Equal Opportunity Employer. We welcome applicants from diverse backgrounds and are committed to providing a workplace free from discrimination and harassment.



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