Automation Engineer for Managed Services

2 weeks ago


New York, New York, United States My It Crew Full time
Job Overview

Salary: $65,000 - $80,000

Are you ready to step away from the monotonous IT grind and join a team where your contributions truly matter? At My IT Crew, we value every voice and encourage innovative ideas. If this resonates with you, continue reading...

Since our inception in 2016, My IT Crew has established itself as a frontrunner in the Managed Service Provider sector. Our commitment to excellence is unwavering.

  • Our clients consistently express their satisfaction, reflected in our impressive 97% satisfaction rating.
  • We pride ourselves on being equipped with the latest tools, enhancing our efficiency and enabling us to provide top-tier support to our clients.
  • Forget the hassle of seeking assistance; our comprehensive documentation is designed to be genuinely helpful.
  • We foster a culture of collaboration through regular meetings and team-led training sessions, empowering you to advance both personally and professionally.

As we expand our operations, we are looking to enhance our team with a Windows Automation Engineer who will play a vital role in our Tools and Automation Team.

Key Responsibilities
  • Develop and implement automation solutions utilizing PowerShell, ConnectWise Automate, Rewst, and other relevant tools within the MSP domain.
  • Write, debug, and maintain source code adhering to best practices.
  • Collaborate closely with both internal and external teams to deliver effective solutions for infrastructure and software challenges.
  • Quickly adapt to new technologies as required.
  • Manage and release configuration management deployments for Windows and other systems as needed.
  • Diagnose and resolve Windows-related issues across development, testing, and production environments.
  • Work with cross-functional teams to gather requirements and develop automation strategies.
  • Promote continuous improvement by evaluating and integrating new technologies and automation tools.
Minimum Qualifications
  • A bachelor's degree in a related field or equivalent experience (one year of education may substitute for two years of relevant work experience), along with 3+ years of industry experience.
  • Candidates must demonstrate the ability to perform essential job functions as outlined.
  • Proficiency in PowerShell scripting is essential.
  • Experience troubleshooting Microsoft desktop, server, and cloud (M365) environments.
Preferred Qualifications
  • Familiarity with one or more of the following programming languages: SQL, Jira, Python, JavaScript, YAML, JSON, and Bash.
  • Experience with ConnectWise Automate and Rewst development and automation is highly desirable.
  • Understanding of APIs for application integration.
  • Knowledge of cloud service providers such as AWS, Azure, and GCP.
  • Strong analytical, problem-solving, and organizational skills.
  • Excellent communication and collaboration abilities, with a strong emphasis on teamwork.
  • A proactive approach to professional development, including pursuing certifications, workshops, or conferences to enhance skills in cloud and other technologies.

This position offers the flexibility of remote work.



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