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Automation Optimization Lead

2 months ago

New York, New York, United States Roots Automation, Inc. Full time
Continuous Improvement Manager

Roots Automation, Inc. is seeking a seasoned professional in automation to drive enhancements and streamline automation processes within the organization. The ideal candidate will possess a robust background in Blue Prism, exceptional communication abilities, and experience in process management, along with knowledge of various complementary technologies such as APIs, OCR, Python, ML, and C#. This position entails leading a dynamic team, overseeing live automation solutions, and actively participating in the improvement of existing automation processes at Roots.

Key Responsibilities:

  • Oversee processes operating on Roots' automation platforms
  • Analyze logs for root cause identification
  • Resolve internal and system-related exceptions
  • Collaborate on modification requests with developers, analysts, and customer success teams
  • Propose process enhancements to improve stability
  • Manage the Continuous Improvement Jira Board and prioritize modification requests
  • Guide the development of modification requests
  • Evaluate process code and documentation for readiness
  • Maintain documentation for common challenges and solutions

Required Qualifications:

  • Experience in developing RPA solutions, with a preference for Blue Prism Solution Design
  • Excellent communication skills with the capacity to translate business needs into automation solutions
  • Proficient in Agile or Scrum methodologies
  • Comfortable reviewing technical and business design documentation
  • Able to lead a team and independently implement automation solutions
  • Desirable: Familiarity with Python programming language

About Roots Automation:

Roots Automation merges machine intelligence with human creativity to develop intelligent Digital Coworkers. These digital coworkers are equipped with advanced AI capabilities to comprehend and interact with data, documents, systems, and processes typically found in the Insurance sector. They are consistently available, highly secure, and ensure a return on investment from the outset.