Relationship Banker/ Customer Service Representative

3 weeks ago


Hudson Wisconsin, United States Citizens State Bank Full time

Job Summary:

Citizens State Bank is seeking a highly skilled and customer-focused Relationship Banker/ Customer Service Representative to join our team in Hudson, WI. As a key member of our banking team, you will be responsible for providing exceptional customer service, promoting and selling bank products and services, and maintaining accurate records of financial transactions.

Key Responsibilities:

  • Provide professional, accurate, and friendly customer service to current and prospective customers
  • Promote and sell bank deposit products and services to meet customer needs
  • Process customer transactions, open accounts, and answer phone calls in a timely and efficient manner
  • Comply with bank policy and federal regulations
  • Receive and pay out money, and maintain accurate records of financial transactions
  • Develop and maintain strong relationships with customers to understand their financial needs and provide personalized solutions

Requirements:

  • Excellent customer service skills
  • Ability to talk with customers about bank products and services
  • Strong computer skills and ability to work in a fast-paced environment with frequent interruptions
  • Ability to learn new things quickly and multitask
  • Money handling skills and ability to work with the public
  • Ability to lift up to 50 lbs. on occasion

Benefits:

  • Competitive salary
  • 401(k) plan with company match
  • Health, dental, and vision insurance
  • Life and long-term disability insurance
  • Generous Paid-Time Off plan (including all federal holidays)


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