Digital Client and Project Coordinator

2 weeks ago


West Des Moines, Iowa, United States Strategic America Full time
Job Title: Digital Client and Project Coordinator

We are seeking a highly organized and detail-oriented Digital Client and Project Coordinator to join our team at Strategic America. As a key member of our digital team, you will assist Digital Client and Project Managers in the development of project plans and ensure projects are effectively planned and well-organized.

Key Responsibilities:
  • Learn and work confidentially in agency tools such as Metis, Workfront, and Asana to manage and monitor assigned execution of various digital marketing projects.
  • Assist and develop schedules for projects that balance client and agency/interdepartmental needs.
  • Actively engage with cross-agency teams regarding deliverables, timing expectations, and collecting detailed information to submit clear and accurate requests and change orders.
  • Participate in client meetings and work with client managers and SEO team to assist in keeping the projects on track.
  • Provide team members support with administrative duties such as setting up meetings, capturing meeting notes, billing/invoicing, and owning any assigned task/deliverables from the meetings.
  • Provide accurate and timely communication to team members, regarding all assigned projects and timelines.
  • Effectively prioritize and stay organized while working on multiple projects/tasks.
  • Organize documents, assets, and deliverables to keep projects moving.
  • Perform QA efforts on digital projects to ensure all functional and technical requirements are met.
  • Understand agency process and help to identify process efficiencies and gaps to improve those processes.
  • Assisting client managers and project managers with duties and provide coverage for them.
  • Serves as a positive role model by representing the SA's Core Values.
  • Other duties as assigned.
Requirements:
  • A Bachelor's degree or equivalent experience and 1+ years of related work experience.
  • Knowledge and understanding of general digital marketing terminology and processes.
  • A basic understanding of SEO and web best practices.
  • A basic understanding of how to clearly communicate to a cross-functioning team.
  • A drive to learn and understand client requirements to deliver on the job requests.
  • Show exceptional attention to detail.
  • Demonstrate commitment to follow-through in a timely manner.
  • Ability to manage numerous tasks in a deadline-driven work environment.
  • Proactive, resourceful, and strong problem-solving skills.
  • Requires strong organizational skills.
  • Ability to work collaboratively and effectively with individuals at all levels within the organization, internally and externally.
  • Must be able to work in a fast-paced environment.
About Us:

Strategic America is an integrated marketing services company that creates performance solutions for our clients. We offer strategic branding, creative, media placement, public relations, digital, data/analytics, and field marketing services for a growing list of clients. We had the distinction of being named a 2016 BBB Torch Award winner for ethics in the workplace. We also offer an outstanding benefit package, which includes a generous 401(k) company match. SA is an Equal Opportunity Employer.



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