Beauty Sales Consultant

2 weeks ago

Lexington, Kentucky, United States Ulta Beauty, Inc. Full time

OVERVIEW

Discover a vibrant environment filled with enthusiasm and creativity. At Ulta Beauty, we are redefining the beauty shopping experience, merging artistry with the thrill of discovery. Our mission is to empower individuals through beauty, one product at a time.

If you are searching for a workplace that embodies purpose—a setting where vision, mission, and core values are integral, where every voice is valued, and opportunities for growth are abundant—Ulta Beauty is the place for you. Here, the potential is as beautiful as the products we offer.

GENERAL SUMMARY & SCOPE

The Beauty Sales Consultant is tasked with optimizing sales for the designated brand by engaging customers to understand their unique preferences, assisting them in selecting and purchasing products, and upholding the overall standards of the store, including cleanliness and product availability. This role embodies the image, offerings, and ethos of Ulta Beauty while supporting the management team through a focus on performance (service and sales), people (customer service and team culture), and process (operational procedures and compliance). A genuine passion for the beauty sector, exceptional customer service skills, and the ability to communicate product knowledge effectively are essential for success in this position.

PRINCIPAL DUTIES & RESPONSIBILITIES

The Beauty Sales Consultant should consistently demonstrate Ulta Beauty's mission and values by performing the following key responsibilities:

Performance

  • Achieve or surpass sales and customer engagement targets set for the brand, contributing to the overall store objectives.
  • Ensure every customer receives outstanding service by welcoming and engaging them, tailoring the experience to their needs, offering samples, and suggesting complementary products.
  • Conduct makeup applications, skincare assessments, and product demonstrations for customers.
  • Schedule appointments and assist in executing services and in-store events that provide an exceptional customer experience while meeting sales goals.
  • Cultivate and maintain strong customer relationships, actively engaging with a growing clientele.
  • Keep customers informed about current promotions, events, and services available in-store.
  • Stay updated on new and existing products and services to better assist customers.
  • Maintain regular and punctual attendance.

People

  • Foster an inclusive atmosphere that supports colleagues and customers alike.
  • Promote the benefits of the customer loyalty program and the Ulta Beauty app.
  • Build strong partnerships with brand representatives through participation in training and events.
  • Collaborate with team members to drive business growth.
  • Engage in ongoing training to enhance product knowledge and sales performance.

Process

  • Ensure compliance with Ulta Beauty's policies and standards.
  • Adhere to the dress code and brand guidelines.
  • Maintain a well-stocked and organized work area, ensuring hygiene standards are met.
  • Uphold operational excellence by maintaining cleanliness and organization throughout the store.
  • Participate in inventory management and product displays as required.
  • Protect company assets by following best practices in loss prevention.
  • Execute additional operational tasks as assigned.

JOB QUALIFICATIONS

Education

  • High school diploma preferred.
  • Cosmetology or demonstrator license where required by state law.

Experience

  • Experience in cosmetics artistry is preferred.

Skills

  • Proven ability in sales and customer service.
  • Strong relationship-building skills.
  • Ability to work both independently and collaboratively.
  • Proficient in managing customer inquiries and multitasking in a dynamic environment.
  • Excellent verbal communication and interpersonal skills.

SPECIAL POSITION REQUIREMENTS

  • Flexibility to work various shifts, including evenings and weekends.
  • Participation in brand-sponsored training sessions.

WORKING CONDITIONS

  • Frequent mobility during shifts.
  • Regular standing, bending, and reaching required.
  • Ability to lift and move items up to 10 lbs. consistently.
  • Coordination and manipulation of objects throughout the shift.

If an associate has a disability that prevents them from performing an essential function of the job, the Company will engage in the interactive process with the associate to determine whether there is a reasonable accommodation that will enable the associate to perform the essential functions of the job.

ABOUT

At Ulta Beauty, we believe in the beauty of possibilities. As the largest beauty retailer in North America, we offer a premier destination for cosmetics, skincare, haircare, and salon services. With over 25,000 products from around 500 well-known and emerging brands, we strive to bring beauty to life every day in our stores and online.

We are committed to considering all qualified applicants for employment, including those with criminal histories, in accordance with applicable laws.

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