Retail Sales Consultant

2 months ago

Lexington, Kentucky, United States Torrid Full time

Position Overview

At Torrid, we embrace every shape, size, and curve of our clientele. Our retail locations provide a unique and exhilarating experience not only for our customers but also for our team members. We are dedicated to fostering a welcoming, inclusive, and diverse environment, emphasizing open communication, empowerment, recruitment, training, development, and retention. We believe that incorporating diverse backgrounds and perspectives is essential to our success.

As a Retail Sales Consultant at Torrid, your role will be to establish a genuine connection with every customer, ensuring they feel comfortable, valued, and confident in their shopping experience.

Key Responsibilities:

  • Deliver an exceptional shopping experience that fosters positive customer relationships and loyalty.
  • Execute register operations while leveraging your sales, promotional, and product knowledge to enhance add-on sales.
  • Availability to work a flexible schedule, including holidays, evenings, and weekends.
  • Maintain the sales floor and ensure all visual merchandising standards are upheld.
  • Aid in organizing the stockroom and maintaining a clean, consistent, and inviting store atmosphere that encourages customer engagement.

Qualifications:

  • Previous experience in sales or customer service is advantageous.
  • Ability to manage multiple tasks in a fast-paced environment while remaining dedicated to providing an outstanding customer experience.
  • Fashion-savvy with an awareness of current trends.

Physical Requirements (with or without reasonable accommodation):

  • Capable of standing and walking throughout scheduled shifts.
  • Able to pack and unpack shipments, arrange and move store fixtures, and lift packages weighing up to 50 pounds.
  • Proficient in reaching for merchandise using ladders, step stools, and other retrieval tools.

Benefits:

We provide a comprehensive benefits package for our employees, which may include:

  • A competitive benefits package featuring medical, dental, vision, mental health resources, a 401k plan with company match, life insurance, short-term disability, vacation and sick leave, paid company holidays, an employee stock purchase program (ESPP), and jury duty.
  • Additional perks such as monthly bonus opportunities, a 50% associate discount, tuition reimbursement, and a childcare discount program.

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