Customer Service Associate

2 weeks ago


St Louis, Missouri, United States AAA Full time
Customer Service Representative

At AAA, we're committed to delivering exceptional service to our members. As a Customer Service Representative, you'll play a vital role in achieving this goal.

Key Responsibilities:
  • Provide timely and effective support to members through inbound phone calls, addressing their inquiries and resolving issues in a professional and courteous manner.
  • Listen actively to members' concerns, empathize with their situations, and offer personalized solutions that meet their needs.
  • Proactively identify opportunities to upsell or cross-sell AAA products and services that align with members' interests and preferences.
  • Maintain a positive and can-do attitude, fostering a collaborative environment with fellow team members and members alike.

As a Customer Service Representative, you'll have the opportunity to make a real difference in the lives of our members. If you're passionate about delivering exceptional service and building strong relationships, we encourage you to apply for this exciting role.



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