Customer Service Representative

2 weeks ago


St Louis, Missouri, United States Savers | Value Village Full time
About Us

Savers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.

Job Summary

We are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our company, providing exceptional customer service and ensuring a positive shopping experience.

Key Responsibilities:
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Process customer transactions, including sales, returns, and exchanges.
  • Maintain a clean and organized store environment, adhering to company standards and policies.
  • Work collaboratively with team members to achieve sales goals and provide a positive shopping experience.
  • Participate in visual merchandising and inventory management to ensure a visually appealing store environment.
What We Offer:
  • A comprehensive onboarding and training program to ensure your success in the role.
  • A competitive hourly wage and opportunities for advancement.
  • A fun and dynamic work environment with a team-oriented culture.
  • A range of benefits, including health insurance, paid time off, and a 401(k) plan.
Requirements:
  • High school diploma or equivalent required.
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and adapt to changing situations.
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system.


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