Event Promotion Specialist
1 week ago
Brand Ambassador
Overview
The primary responsibility of the Brand Ambassador is to enhance visibility for venues and events associated with ROC Ventures, ultimately driving sales. This role involves not only attracting guests to the locations but also collaborating closely with the operations team to ensure an exceptional experience for every visitor. Additionally, Brand Ambassadors are expected to stay informed about ongoing events, promotions, and any special offers while monitoring potential wait times.
Brand Ambassadors at ROC Ventures are enthusiastic individuals who demonstrate a strong drive. Excellent communication skills and a lively personality are essential, as is a willingness to engage with guests. Compensation for this role is hourly.
Key Responsibilities
- Promote our venues in-person and throughout the community
- Create and share engaging content on social media to enhance brand recognition
- Work flexible shifts based on venue needs to ensure adequate coverage
- Possess thorough knowledge of venue offerings, pricing, and operational hours
- Establish relationships and rapport with guests
- Inform guests about the venues and the services available
- Maintain communication with Event Sales Managers and Guest Services regarding availability and special events
- Leverage venue promotions to stimulate business
- Foster positive customer experiences to drive sales
- Uphold a high standard of professionalism throughout each shift
Key Qualifications and Skills
- Familiarity with popular digital marketing and sales tools
- Outstanding communication abilities
- Exceptional customer service skills
- Enjoys creatively promoting the brand both in-person and online
- Strong attention to detail and organizational capabilities
- Ability to manage multiple tasks simultaneously
- Capability to stand for extended periods
- Works effectively both independently and as part of a team
- Dedicated to engaging with all guests consistently
Education and Experience Requirements
- High school diploma or equivalent is required
- Bachelor's or associate degree is preferred, but not mandatory
- Experience in sales, customer service, or retail is strongly preferred
- Industry experience is advantageous
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