Venue Promotion Specialist
1 week ago
Event Marketing Advocate
Overview
The main responsibility of the Event Marketing Advocate is to enhance the visibility of venues and activities at ROC Ventures, thereby driving sales. This role involves not only attracting guests to the location but also collaborating closely with the operational team to ensure an exceptional experience for every visitor. Advocates are expected to be well-informed about all events, promotions, and specials occurring at the venues while consistently monitoring potential wait times.
ROC Ventures seeks dynamic individuals who demonstrate enthusiasm and ambition. Strong communication skills and a lively personality are essential, as engaging with guests is a crucial part of the role. Compensation for the Event Marketing Advocate is hourly.
Venues at ROC Ventures:
- Luxury Golf Bays
- Gourmet Food Hall
- Artisan Pizzeria
- Sports Field, home of local teams
- Recreation Center
- Outdoor Lounge
Key Responsibilities
- Promote our venues in-person and throughout the community
- Create and share engaging content on social media to enhance brand visibility
- Work flexible shifts based on venue needs to ensure adequate coverage
- Possess comprehensive knowledge of venue offerings, pricing, and operational hours
- Build strong relationships with guests
- Inform guests about venue offerings and experiences
- Maintain communication with Event Coordinators and Guest Services regarding availability and special events
- Leverage venue promotions to stimulate business
- Foster positive customer experiences to drive sales
- Uphold a high standard of professionalism throughout each shift
Key Qualifications and Skills
- Familiarity with popular digital marketing and sales tools
- Outstanding communication abilities
- Exceptional customer service skills
- Enjoys creatively promoting the brand both in-person and online
- Strong attention to detail and organizational capabilities
- Ability to manage multiple tasks simultaneously
- Must be able to stand for extended periods
- Works effectively both independently and as part of a team
- Dedicated to engaging with all guests consistently
Education and Experience Requirements
- High school diploma or equivalent is required
- Bachelor's or associate degree is preferred, but not mandatory
- Experience in sales, customer service, or retail is strongly preferred
- Experience in the industry is an advantage
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