Community Director

1 day ago

Williamsburg, Virginia, United States Cardinal Group Companies Full time
Job Summary

As a Community Manager with Cardinal Group Companies, you will be responsible for protecting, maintaining, and enhancing the value of the community while maximizing the living experience for residents and the community. This role involves effectively directing and coordinating the community's overall operational activities.

Key Responsibilities
  • Develop and implement strategies to improve community performance and meet or exceed annual financial and operational goals.
  • Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance, marketing, leasing, and ongoing facility upkeep.
  • Manage cash flow requirements and leasing strategy to develop working income for operating the property.
  • Analyze and produce monthly financial statements, including operating variances from budget, cash management, and strategies for collection of receivables.
  • Maintain complete and accurate community files and records, including finalized audits to ensure lease data has been input correctly into management software.
  • Coordinate collection and documentation of all revenues following lease obligations of residents.
  • Engage, contract, supervise, and approve invoices for all goods/services required to maintain the community.
  • Successfully lead on-site maintenance technicians, office staff, and leasing team members.
  • Manage resident relations, including coordinating requests for repairs and maintenance, understanding of rent charges, lease issues, and other resident concerns.
Requirements
  • Four (4) years' experience in property management, with a strong working knowledge of leasing, marketing, construction, residential law, and resident relations.
  • Working knowledge of property management software, preferably Yardi.
  • Working knowledge of Microsoft Office Word, Excel, and the Google platform.
  • Ability to analyze a monthly financial statement and prepare detailed budgets and operating forecasts.
  • Ability to note deviations from financial plan, determine causes, and provide recommendations to the company on required action plans.
  • Strong written and verbal communications skills.
  • Ability to understand and carry out industry-specific written and oral direction.
  • Positive, innovative approach to problem-solving.
  • Ability to present ideas in a clear, concise, understandable, and organized manner; negotiate, persuade, and modify opinion to reach the goals/objectives of the organization.
  • Ability to work independently as a project leader and team member.
  • Ability to relate well with others even while working at a distance or remotely.
  • Ability to work in an efficient manner with a high level of accuracy, attention to detail, and follow-through.
  • Excellent time management and general organization skills.
  • Neat, professional appearance.
  • Strong client relations skills and previous supervisory experience is required.
  • Ability to embody the Cardinal Culture and Cardinal's Core Values every day.
Preferred Qualifications
  • Property Manager
  • Property Management
  • Community Manager
  • Onsite Property Manager
  • Apartment Manager
  • Real Estate
  • Manager
Work Environment

The work environment characteristics described here are representative of those a Team Member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbents work both inside and outside of apartment buildings and in all areas of the property, including amenities, and have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.

Physical Demands

The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the Team Member is regularly required to use hands to finger, type, handle, or feel and talk or hear. The Team Member is regularly required to stand; walk; reach with hands and arms, and climb, stoop, or squat. Incumbents must be able to physically access all exterior and interior parts of the property and amenities and must be able to work inside and outside in all weather conditions, including rain, snow, heat, hail, wind, and sleet.

The Team Member must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Routine local travel may be required to assist properties as needed, attend training classes, business meetings, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their Team Leader.

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