Biltmore Security Professional

7 days ago


Asheville, North Carolina, United States Biltmore Full time
Job Summary

The Security Officer will play a vital role in maintaining a safe and secure environment at the Biltmore Village Hotel for both associates and guests.

Key Responsibilities
  • Conduct daily inspections of hotel access points, including entrances and exits.
  • Receive, record, and store lost and found items, and respond to inquiries from guests regarding the status of their items.
  • Conduct safety and other investigations, documenting and logging incidents as necessary.
  • Escort guests and employees as required to parking lots, and provide assistance with door lock and safe challenges.
  • Respond to and coordinate emergency situations, including managing fire alarms and emergencies within the property.
  • Mitigate liability and risk for people and property, ensuring a safe environment for all.
  • Maintain an audit of all cardkeys and hard keys to all doors within the hotel.
  • Recommend safety ideas and participate in fire prevention and other life safety programs.
Additional Responsibilities
  • Provide accurate information to inquirers regarding hotel operations, including hours of operation and directions.
  • Inspect supply levels, cleanliness, and organization of storage areas, and assign personnel to rectify any deficiencies.
  • Implement cost-effective methods and techniques to improve efficiency and reduce claims and incidents.
  • Provide general assistance and support to guests, employees, and the company as needed.
Requirements
  • High school diploma or equivalent; additional training or certifications preferred.
  • At least one year of experience in guest services support, safety, security, or a related field, preferably in an upscale attraction/hotel/resort environment.
  • Demonstrated commitment to delivering world-class internal and external guest service and proven leadership skills.
  • Outstanding interpersonal and written/verbal communication skills, with the ability to communicate clearly and concisely with diplomacy and tact.
  • Ability to write and complete reports in standard English.
  • Proactive and exercises good judgment, with the ability to problem-solve and troubleshoot.
  • Ability to handle a variety of guest and employee situations in a professional manner, with excellent attention to detail and a focus on service and quality.
  • Must be able to quickly acquire knowledge of Biltmore systems and protocols.
  • Ability to maintain confidentiality and exercise discretion.
  • Must have or be able to obtain AED, CPR, and First Aid certification.


  • Asheville, North Carolina, United States Biltmore Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer to join our team at Biltmore Estate. As a Security Officer, you will be responsible for ensuring the safety and security of our guests, employees, assets, and property.Key ResponsibilitiesProvide security and emergency response services for assigned locationsSupport staff, guests,...


  • Asheville, North Carolina, United States Biltmore Full time

    Position Overview Compensation starts at $18.34 per hour, which includes a base rate of $17.09 plus a $1.25 per hour shift differential for 2nd shift. Additional compensation may be available for candidates with extensive experience. Employment Type:This is a full-time role, averaging over 35 hours weekly. The Security Officers at Biltmore Estate play a...

  • Police Officer

    7 days ago


    Asheville, North Carolina, United States Biltmore Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and dedicated Police Officer to join our security team. As a Police Officer, you will be responsible for enforcing laws and regulations, preventing crime, and protecting life and property within the Biltmore Company premises.Key ResponsibilitiesEnforce laws and regulations, and maintain order and...


  • Asheville, North Carolina, United States Biltmore Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and dedicated Police Officer to join our security team. As a Police Officer, you will be responsible for enforcing laws and regulations, preventing crime, and protecting life and property within the Biltmore Company premises.Key ResponsibilitiesEnforce laws and regulations, and maintain order and...

  • Security Officer

    1 week ago


    Asheville, North Carolina, United States Biltmore Full time

    Job SummaryThe Security Officer will play a vital role in maintaining a safe and secure environment at the Biltmore Village Hotel for both associates and guests.Key ResponsibilitiesHotel Access and Safety: Responsible for monitoring hotel entrances and exits, conducting daily inspections, and maintaining order in the hotel.Lost and Found: Receive, record,...

  • Security Officer

    5 days ago


    Asheville, North Carolina, United States Biltmore Full time

    About Biltmore:We are a leading hospitality company dedicated to providing exceptional experiences for our guests. Our team is committed to delivering world-class service and ensuring the safety and security of our properties.Job Summary:The Security Officer will play a critical role in maintaining a safe and secure environment at our hotel. This position...

  • Security Officer

    7 days ago


    Asheville, North Carolina, United States Biltmore Full time

    Job SummaryBiltmore is seeking a highly skilled and experienced House Security Officer to join our team. As a House Security Officer, you will be responsible for ensuring the safety and security of our guests, employees, assets, and property.Key ResponsibilitiesProvide exceptional guest service and support to staff, guests, and vendorsConduct security...


  • Asheville, North Carolina, United States Biltmore Full time

    Position Overview The initial compensation for this role starts at $16.75/hour, contingent upon qualifications and relevant experience exceeding the minimum criteria. This is a flexible position averaging 20-29 hours per week. Biltmore Estate Security Operations Specialists play a crucial role in safeguarding the well-being of visitors, staff, assets, and...


  • Asheville, North Carolina, United States Biltmore Full time

    Job Title: House Security OfficerBiltmore EstateWe are seeking a highly skilled and experienced Security Specialist to join our team at Biltmore Estate. As a Security Specialist, you will play a critical role in ensuring the safety and security of our guests, employees, assets, and property.Job Summary:The Security Specialist will be responsible for...

  • Security Officer

    4 hours ago


    Asheville, North Carolina, United States Biltmore Full time

    Job SummaryThe Security Officer will be responsible for maintaining a safe and secure environment at the Biltmore Village Hotel for both associates and guests. This role will involve conducting regular patrols, identifying potential security risks, and responding to emergency situations in a calm and professional manner.Key Responsibilities:1. Conduct daily...


  • Asheville, North Carolina, United States Biltmore Full time

    Job SummaryWe are seeking a highly skilled and experienced House Security Officer to join our team at Biltmore Estate. As a key member of our security team, you will be responsible for ensuring the safety and security of our guests, employees, assets, and property.Key ResponsibilitiesProvide exceptional guest service and support to our visitors, staff, and...

  • Executive Chef

    1 week ago


    Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled and experienced Executive Chef to join our team at The Biltmore Estate. As a key member of our culinary team, the Executive Chef will be responsible for leading the culinary operations of our upscale restaurant, The Stable Cafe.Key ResponsibilitiesDevelop and implement new menu items and specials,...


  • Asheville, North Carolina, United States Biltmore Full time

    About the Biltmore Hotel:The Biltmore Hotel is a luxury hotel that offers exceptional guest service and a unique experience. As a Housekeeper, you will be part of a dynamic team that strives to deliver world-class service to our guests.Job Summary:We are seeking a highly motivated and detail-oriented Housekeeper to join our team. As a Housekeeper, you will...

  • Inn Security Officer

    15 hours ago


    Asheville, North Carolina, United States The Biltmore Company Full time

    **Job Summary**The Biltmore Company is seeking a highly skilled and detail-oriented Security Officer to join our team at the Biltmore Estate. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for our guests and associates.**Key Responsibilities**Conduct regular patrols of the inn and surrounding areas to...


  • Asheville, North Carolina, United States Biltmore Full time

    Job SummaryThe Room Service Server is a key member of the Biltmore team, responsible for delivering exceptional in-room dining experiences to our guests. As a Room Service Server, you will provide world-class service, ensuring that every guest interaction exceeds their expectations.Key ResponsibilitiesFood and Beverage Service: Set up and deliver food and...


  • Asheville, North Carolina, United States The Biltmore Company Full time

    Security Patrol Officer - Part TimeJob Category: Security Requisition Number: HOUSE007875Job OverviewThe initial compensation for this role starts at $15.75/hour, determined by the qualifications and relevant experience exceeding the minimum standards. This position entails approximately 20 hours of work per week.Position ResponsibilitiesThe Security Patrol...


  • Asheville, North Carolina, United States The Biltmore Company Full time

    **Job Summary**The Biltmore Company is seeking a highly skilled and detail-oriented Security Officer to join our team at the Inn on Biltmore Estate. As a Security Officer, you will play a critical role in maintaining a safe and secure environment for both associates and guests.**Key Responsibilities**Conduct regular patrols of the inn's interior and...


  • Asheville, North Carolina, United States The Biltmore Company Full time

    **Job Summary**The Biltmore Company is seeking a highly skilled and experienced Reserve Security Officer to join our team. As a Reserve Security Officer, you will play a critical role in ensuring the safety and security of our guests, employees, and assets.**Key Responsibilities**• Provide security and emergency response services for assigned locations•...


  • Asheville, North Carolina, United States The Biltmore Company Full time

    Job SummaryThe Biltmore Company is seeking a highly skilled Security Officer to join our team. As a Security Officer, you will be responsible for maintaining a safe and secure environment at our upscale inn, ensuring the well-being of our associates and guests.Key ResponsibilitiesConduct regular patrols of the inn's interior and perimeter to identify...


  • Asheville, North Carolina, United States Biltmore Full time

    Job SummaryBiltmore Estate is seeking a highly motivated and detail-oriented Facilities Maintenance Associate to join our team. As a key member of our facilities team, you will be responsible for maintaining the cleanliness and organization of our estate's public areas, including buildings, gardens, and grounds.Key ResponsibilitiesCleaning and Maintenance:...