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Customer Service Manager
1 month ago
We are seeking a highly skilled Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily storage unit inspections, and ensuring seamless customer experiences.
Key Responsibilities:
- Provide proactive customer service to drive customer satisfaction and retention
- Conduct daily storage unit inspections to confirm inventory and availability
- Audit cash drawers and make bank deposits as needed
- Support property managers in maintaining a clean and organized facility
- Develop and implement strategies to improve customer engagement and loyalty
Requirements:
- 2+ years of customer service experience in a fast-paced environment
- Ability to work independently and as part of a team
- Strong communication and problem-solving skills
- Valid driver's license and reliable transportation