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Customer Service Manager

1 month ago


MagstattleBas, Grand Est, United States Public Storage Full time
Job Summary

We are seeking a highly skilled Customer Service Manager to join our team at Public Storage. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing daily storage unit inspections, and ensuring seamless customer experiences.

Key Responsibilities:

  • Provide proactive customer service to drive customer satisfaction and retention
  • Conduct daily storage unit inspections to confirm inventory and availability
  • Audit cash drawers and make bank deposits as needed
  • Support property managers in maintaining a clean and organized facility
  • Develop and implement strategies to improve customer engagement and loyalty

Requirements:

  • 2+ years of customer service experience in a fast-paced environment
  • Ability to work independently and as part of a team
  • Strong communication and problem-solving skills
  • Valid driver's license and reliable transportation