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Housing Program Coordinator
2 months ago
We are seeking a dedicated Housing Program Coordinator to join our team. This role involves a variety of responsibilities within the Housing Choice Voucher (HCV) program, including the evaluation of applications for eligibility, conducting participant re-certifications, and ensuring compliance with federal regulations.
Key Responsibilities:
- Manage eligibility assessments and maintain participant records.
- Prepare and process contracts, ensuring all documentation is accurate and complete.
- Conduct briefings and provide information to participants and landlords regarding program guidelines.
- Ensure adherence to HUD regulations and internal policies.
- Deliver exceptional customer service while addressing inquiries from participants and stakeholders.
- Maintain accurate records and prepare statistical reports as needed.
- Facilitate annual and interim re-examinations of participant income and family composition.
- Coordinate with team members to address issues related to program compliance and participant support.
Qualifications:
Applicants should possess a minimum of two years of college education or equivalent experience in a related field. Candidates must be prepared to obtain HCV Specialist certification within the first year of employment. A background in customer service, public interaction, or related fields is preferred. Strong organizational and analytical skills, along with proficiency in computer applications, are essential for success in this role.