Customer Service Representative I
3 weeks ago
Job Summary
Macatawa Bank is seeking a highly skilled Customer Service Representative I to join our team. As a Customer Service Representative I, you will be responsible for providing exceptional customer service, processing transactions, and promoting bank products and services.
Key Responsibilities
- Provide excellent customer service by answering customer inquiries, resolving issues, and promoting bank products and services.
- Process transactions, including deposits, withdrawals, and transfers, in accordance with bank procedures.
- Meet or exceed referral goals, have an excellent balancing record, and accomplish all CSR job duties in an exceptional manner.
- Follow all policies and procedures to help the branch pass all audits.
- Continue to stay current on computer system updates and attend training sessions to further learn how to be successful in the CSR I Role.
Requirements
- Positive attitude
- Excellent customer relation skills
- Friendly
- Eager to learn
- Ability to multi-task
About Macatawa Bank
Macatawa Bank is a community bank dedicated to providing exceptional customer service and financial solutions to our customers. We are committed to building long-term relationships with our customers and employees.
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