Current jobs related to Service Desk Technician - Chicago, Illinois - Parallel Partners

  • Service Desk Technician

    4 weeks ago

    Chicago, Illinois, United States Parallel Partners Full time

    Service Desk / Helpdesk Technician, Level 2This role will provide technical support for computer systems, hardware, and software. The ideal candidate will have strong technical knowledge and excellent communication skills to effectively troubleshoot and resolve issues.Responsibilities:Monitor the company's IT ticketing system and provide tier 1 and 2 support...

  • Service Desk Support Specialist

    4 weeks ago

    Chicago, Illinois, United States Performance Trust Full time

    Service Desk Support TechnicianPerformance Trust Capital Partners is seeking a skilled Service Desk Support Technician to join our Technology Services team. This is a hands-on role responsible for supporting our firm's technology needs while working with talented system administrators, developers, and technology professionals in a highly leveraged data and...

  • Help Desk II Technician

    3 weeks ago

    Chicago, Illinois, United States Middleground It Full time

    Job Title: Help Desk II TechnicianJob Summary: We are seeking a highly motivated and experienced Help Desk II Technician to join our team at Middleground It. As a Help Desk II Technician, you will be responsible for providing technical support to our clients in the Chicago area, including industries such as Healthcare, Legal, Financial, Manufacturing, and...

  • IT Service Desk Analyst II

    4 weeks ago

    Chicago, Illinois, United States Kirkland & Ellis Full time

    About Kirkland & EllisWe are a leading law firm with a strong commitment to excellence, collaboration, and innovation. Our team is united by a shared ambition to deliver exceptional results and move forward together.We value diversity, inclusion, and respect, and we strive to create a dynamic and inclusive work environment that fosters growth and...

  • Client Services Associate

    3 weeks ago

    Chicago, Illinois, United States The Trade Desk Full time

    The Trade Desk is a leading global technology company that empowers brands and their agencies to deliver a more insightful and relevant ad experience for consumers.As a Client Services Associate, you will be part of a dynamic team that focuses on growing business from current clients through enhanced customer satisfaction and improved advertising campaign...

  • IT Service Desk Support Specialist

    3 weeks ago

    Chicago, Illinois, United States Kirkland & Ellis Full time

    About Kirkland & EllisWe are a leading law firm that values collaboration, talent empowerment, service, inclusion, respect, and gratitude. Our core values drive us to achieve excellence in everything we do.Our people are our greatest asset, and we invest in the brightest talent to create dynamic teams that operate at the pinnacle of their field. We encourage...

  • Senior Help Desk Technician

    4 weeks ago

    Chicago, Illinois, United States City of Chicago Full time

    Job Title: Senior Help Desk TechnicianJob Summary:The City of Chicago is seeking a highly skilled Senior Help Desk Technician to join our team. As a key member of our IT department, you will provide technical support and assistance to our employees and stakeholders, ensuring the smooth operation of our computer systems and networks.Key...

  • Service Desk Manager

    3 weeks ago

    Chicago, Illinois, United States The University of Chicago Medicine Full time

    Job Title: Service Desk ManagerJob Summary:The University of Chicago Medicine is seeking a highly skilled Service Desk Manager to join our Information Technology Department. As a key member of our team, you will be responsible for ensuring the smooth operation of our Service Desk, providing exceptional customer service, and leading a team of technical...

  • IT Service Desk Manager

    1 month ago

    Chicago, Illinois, United States Motion Recruitment Full time

    Exciting Opportunity for IT Service Desk SupervisorWe are seeking a highly skilled and experienced IT Service Desk Supervisor to join our cutting-edge tech support team. As a key member of our team, you will be responsible for providing exceptional technical support to our customers, while also mentoring and leading a team of IT professionals.Key...

  • Service Desk Manager

    4 weeks ago

    Chicago, Illinois, United States The University of Chicago Medicine Full time

    Job Description:As a Service Desk Manager at The University of Chicago Medicine, you will play a critical role in ensuring the delivery of exceptional IT support services to our customers. This position requires a strong leader who can manage a team of technical support specialists, prioritize and resolve complex technical issues, and provide excellent...

  • IT Service Desk Supervisor

    3 weeks ago

    Chicago, Illinois, United States Motion Recruitment Full time

    Exciting opportunity for a skilled IT professional to lead a team of technical experts in a forward-thinking organization.As an IT Service Desk Supervisor, you will be responsible for mentoring a team of IT professionals while ensuring the smooth operation of systems.With a perfect blend of hands-on tech work and management responsibilities, this position...

  • Retail Director of Business Growth

    3 weeks ago

    Chicago, Illinois, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is a pioneering media buying platform designed for the open internet. Our platform helps marketers reach more customers in more places, with more transparency and choice at every stage. We are a team of innovators, risk-takers, and problem-solvers who are passionate about transforming the advertising industry.About the...

  • Field Service Technician

    1 month ago

    Chicago, Illinois, United States Triad Service Center Full time

    Job Title: Field Service Technician/Industrial MechanicTriad Service Center is seeking a skilled Field Service Technician to join our team in the Chicago, IL area. As a Field Service Technician, you will be responsible for the service and repair of light industrial equipment, including floor scrubbers, sweepers, handicapped carts, checkout lanes, paint...

  • Lead Home Service Technician

    4 weeks ago

    Chicago, Illinois, United States TruBlue Home Service Ally Full time

    Join Our Team as a Lead Home Service Technician/HandymanWe are seeking a skilled and experienced Lead Home Service Technician/Handyman to join our team at TruBlue Home Service Ally. As a Lead Technician, you will be responsible for providing exceptional handyman services to our customers, while also leading a team of technicians to ensure seamless execution...

  • Help Desk Support Specialist

    3 weeks ago

    Chicago, Illinois, United States CRSP COMPANY Full time

    Job Summary:The Help Desk Technician will be part of a team that provides high-touch support to internal clients at CRSP. This role will involve triaging, resolving, and routing employee requests that require escalation in a timely and accurate manner. The successful candidate will be expected to resolve a majority of issues upon first contact, providing the...

  • Senior Director, Business Development, Retail Leader

    4 weeks ago

    Chicago, Illinois, United States The Trade Desk Full time

    About The Trade DeskThe Trade Desk is revolutionizing the way global brands and their agencies advertise to audiences worldwide. Our mission is to create an independent media buying platform that empowers marketers to reach more customers in more places, with greater transparency and choice at every stage.Job SummaryWe are seeking a highly experienced Senior...

  • Enterprise Service Desk Specialist

    4 weeks ago

    Chicago, Illinois, United States Interactive Brokers Full time

    About Interactive BrokersWe are a global technology leader in the financial services industry, with a strong presence in over 15 countries. Our company has been at the forefront of financial innovation for over four decades, known for our cutting-edge technology and client commitment.Job SummaryWe are seeking a highly motivated and detail-oriented Service...

  • Desk Clerk

    4 weeks ago

    Chicago, Illinois, United States The University of Chicago Full time

    {"Job Title": "Desk Clerk", "Job Summary": "We are seeking a highly organized and customer-focused individual to join our team as a Desk Clerk. This role is responsible for providing exceptional service to residents, staff, and visitors, while maintaining the security and integrity of our residence halls.", "Responsibilities": ["Perform clerical duties,...

  • Field Service Technician

    4 weeks ago

    Chicago, Illinois, United States Wynndalco Enterprises Full time

    About Wynndalco Enterprises, LLC:Wynndalco Enterprises, LLC is a certified MBE/DBE firm that brings a unique blend of expertise and diversity to every project we undertake.We are dedicated to delivering unparalleled excellence in Information Technologies solutions. We pride ourselves on delivering above and beyond customer service.Our services include...

  • IT Help Desk Manager

    1 month ago

    Chicago, Illinois, United States Motion Recruitment Full time

    Exciting Opportunity for IT Help Desk ManagerWe are seeking a highly skilled and experienced IT Help Desk Manager to lead our support services team in the heart of technology innovation. As a dynamic healthcare company leveraging cutting-edge IT solutions, we are looking for a full-time Help Desk Manager to manage our on-site support services team in...

Service Desk Technician

2 months ago

Chicago, Illinois, United States Parallel Partners Full time
Service Desk / Helpdesk Technician, Level 2

This role will provide technical support for computer systems, hardware, and software. The ideal candidate will have strong technical knowledge and excellent communication skills to resolve issues efficiently.

Responsibilities:
  • Monitor the company's IT ticketing system.
  • Provide tier 1 and 2 support to employees.
  • Evaluate and escalate higher-level IT issues to the IT Manager.
  • Research software solutions and train end-users.
  • Perform software and hardware installations and maintenance.
  • Support new hires with equipment and software setup.
  • Identify recurring issues and develop solutions.
  • Review and maintain inventory of IT assets.
Requirements:
  • Bachelor's degree preferred.
  • Experience with Helpdesk ticketing systems.
  • Proficiency in Office 365.
  • Experience with SharePoint is a plus.
  • 35+ years of general IT support experience.
  • Strong knowledge of computer systems.
  • Diagnostic and problem-solving skills.
  • Experience with Windows, Mac, and G Suite products.
  • Excellent written and verbal communication skills.
  • Excellent people skills, including training end-users.
  • Ability to work independently or as part of a team.
  • Ability to conduct research and multitask.
  • Keen attention to detail.
  • Experience supporting a remote workforce.

This is a hybrid role with 3 days onsite and 2 days remote. Candidates must be local to Chicago, IL.