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Orthopedic Field Service Representative

2 months ago

Oakland, California, United States Enovis Full time
Job Title: Athletic Trainer/Durable Medical Equipment Specialist

About the Role:

We are seeking a highly skilled and dedicated Athletic Trainer/Durable Medical Equipment Specialist to join our team at Enovis. As a key member of our Field Services Team, you will play a vital role in providing exceptional patient care and support in an orthopedic setting.

Key Responsibilities:

  • Provide routine customer service to patients, physicians, and other clinical staff, ensuring a high level of satisfaction and trust.
  • Responsible for the application, education, and proper use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, as well as other Enovis products prescribed by healthcare professionals.
  • Perform inventory management and participate in required audits to ensure accuracy and compliance.
  • Verify patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
  • Serve as a liaison between the customer, Enovis, and the Sales Team, fostering strong relationships and driving business growth.
  • Adhere to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, and HIPAA requirements.

Requirements:

  • A minimum of 2 years' experience in direct patient care, preferably in an orthopedic, physical therapy, or athletic training environment, or related experience.
  • Bachelor's Degree in a related field.
  • Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
  • Must possess a valid Driver's License and current automobile insurance.

Preferred Qualifications:

  • Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Work Environment and Physical Demands:

  • Provides patient care in physician's offices, hospitals, patient homes, and/or clinics.
  • This job involves potential exposure to airborne and bloodborne pathogens.
  • Physical Demands: Must frequently lift and/or move up to 20 pounds.
  • Travel Requirements: Requires travel up to 20% of the time, but overnight travel is not required.

About Enovis:

Enovis Corporation is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. We are committed to creating a culture of continuous improvement, global talent, and innovation, fueling active lifestyles in orthopedics and beyond.

Equal Employment Opportunity:

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law.