Customer Service Representative
1 day ago
As a Customer Service Representative with Alex Anneker - State Farm Agent, you will play a vital role in delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit.
Key Responsibilities- Respond to customer inquiries and provide policy information in a timely and accurate manner.
- Assist clients with policy changes and updates, ensuring seamless transitions and minimal disruption.
- Process insurance claims and follow up with clients to ensure satisfaction and resolution.
- Maintain accurate records of customer interactions, providing valuable insights for future improvements.
- California Property & Casualty insurance license (obtained within 30 days)
- California Life & Health insurance license (obtained within 60 days)
- Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
- Interest in marketing products and services based on customer needs
- Excellent communication skills - written, verbal, and listening
- Strong communication and interpersonal skills
- Able to anticipate customer needs and effectively relate to them
- Hourly pay and monthly incentive compensation/commission
- Quarterly bonuses/promotions
- Group retirement plan with employer match
- Life and disability insurance benefits
- Health insurance stipend
- Paid Time Off (PTO)
- Flexible hours/schedules
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Customer Service Representative
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Oakland, California, United States Alex Anneker - State Farm Agent Full timeJob OverviewAs a Customer Service Representative with Alex Anneker - State Farm Agent, you will play a vital role in delivering exceptional customer experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and passion for helping others make you an ideal fit for this role.Key...
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