Sales Counter Representative
2 weeks ago
Position Overview:
We are seeking a dedicated Sales Counter Representative to join our team. This role is essential in providing exceptional service to our customers while managing their orders efficiently.
Compensation: Starting at $21.12/hour (commensurate with experience)
Work Schedule: Monday - Friday, Day Shift (Overtime opportunities may be available)
Location: Milwaukee, WI
Key Responsibilities:
- Serve as the primary point of contact for customers, processing and fulfilling orders at the counter as well as through phone and online requests.
- Provide guidance to customers regarding pricing and materials while assisting in warehouse operations.
- Accurately pick and pack materials from warehouse inventory for will-call pickups and local deliveries, ensuring timely loading of delivery vehicles or customer cars.
- Oversee the opening and closing of the branch on designated days, maintaining security and high standards of customer service.
- Exhibit strong communication skills, engaging with customers both in person and over the phone. Previous customer service experience is advantageous.
- Develop a comprehensive understanding of product offerings to effectively address customer inquiries and recommend suitable materials and components.
- Demonstrate proficiency in mathematics and technology.
- Adapt swiftly to changing circumstances and manage customer service demands under tight deadlines.
- Utilize multiple software applications simultaneously, with comfort in navigating online resources.
- Physically capable of lifting, pushing, carrying, and maneuvering packages weighing up to 75 lbs.
- Experience in a dynamic industry that values adaptability is preferred.
- Background in electrical warehousing, electrical construction, or warehouse equipment is a plus.
Keywords: sales counter, retail sales, parts, sales consultant, inventory management, customer service, will-call service, parts specialist, service expert
About Sonepar:
For more information about our company, including our history, mission, and values, please visit our website.
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