Customer Experience Liaison
4 weeks ago
Primary Objectives:
The Customer Services Specialist will be responsible for providing follow-up and courteous resolution to internal and external customer inquiries. This includes conducting thorough investigations and providing prompt responses to customer concerns.
Key Responsibilities:
- Provide exceptional customer service and support to internal and external customers
- Conduct thorough investigations into customer complaints and concerns
- Develop and implement solutions to resolve customer issues
- Collaborate with cross-functional teams to ensure seamless customer experience
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Strong problem-solving and analytical skills
- Knowledge of customer service principles and practices
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Customer Experience Liaison
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Customer Service Liaison
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