Sales Associate

2 weeks ago


Troy, Michigan, United States Lovesac Full time
About Lovesac

Lovesac is a unique and innovative furniture company that is committed to bringing Total Comfort to millions of homes. Our products are designed to evolve along with our customers as life unfolds, providing peace of mind and a new way of living that is good for families and the environment.

The Role

We are seeking a Sales Associate who will have a passion for our products and our customers, creating a unique experience for them. As a Sales Associate, you will be responsible for identifying customers' needs through the use of our proprietary selling process, demonstrating, quoting, and closing sales, and providing a customized shopping experience.

Key Responsibilities:
  • Meet or exceed all goals and key performance indicators (KPIs)
  • Utilize Lovesac's proprietary selling process to provide outstanding service to customers
  • Offer additional financing options to customers
  • Consistently educate clients on current promotional offerings and products
  • Maintain inventory integrity and accuracy
  • Assist in the execution of promotional campaigns
  • Partner with store management to resolve customer service issues
  • Maintain store standards and ensure accurate processing of POS transactions
  • Act with integrity and trust, modeling behavior that respects employees, peers, and customers
Requirements & Qualifications:
  • Minimum of 1-2 years of related sales experience
  • Results-driven and able to meet or exceed KPIs and goals
  • Proven time management skills and ability to adapt to a changing business environment
  • Superior communication skills and ability to listen effectively
  • Demonstrates strong analytical, mathematical, and problem-solving skills
  • Maintains the highest level of customer service and creates solutions that drive business results
  • Proficiency in Microsoft Office: Word, Excel, and PowerPoint
  • Ability to work collaboratively with fellow employees and treat all clients with dignity and respect
What We Offer:
  • Flexible hours
  • Paid Time Off & Holiday Pay
  • Sales Incentive Programs
  • 401K Matching Contribution
  • Health Plan Discount
  • Employee Assistance Program
  • Financial Wellness Tools
  • Associate Discounts
  • Pet Insurance

Lovesac is an Equal Opportunity employer and considers all applicants for employment without regard to race, color, religious creed, ancestry, religion, sex, sexual orientation, gender identity and/or expression, pregnancy, age, national origin, marital status, disability, military status, genetic information, or any other characteristic protected by applicable law.


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