Service Sales Representative

1 week ago

San Antonio, Texas, United States Konecranes Full time

We are seeking a skilled Service Sales Representative to join our team at Konecranes. As a Service Sales Representative, you will be responsible for selling products and services to our existing customer base to improve safety and productivity.

This role requires strong communication skills, organizational skills, and the ability to engage with existing customers. You will be responsible for meeting assigned sales targets for all lifting equipment, including repairs, retrofits, hoists, spare parts, general overhauls, and consultation services.

Key responsibilities include:

  • Engaging in various sales activities to sell safety and productive retrofits, components, modernization, and new equipment to existing customers and developing new accounts to meet minimum established sales quotas.
  • Preparing or assisting in preparing price estimates for service work using established tools, guidelines, and input from the service department.
  • Maintaining personal contact with all existing accounts in your area and preparing related monthly reports.
  • Scheduling and conducting business reviews for customers on an annual basis or as needed.
  • Preparing and maintaining a log in CRM software of all activities, business opportunities, and offers submitted to customers and providing reports to managers weekly.
  • Monitoring the workload of the service department and ensuring all open time slots are filled with sold work.
  • Qualifying all projects or credit worthiness as needed and checking D&B ratings and obtaining credit applications, if appropriate.
  • Monitoring the credit control list and assisting in collection efforts of problem accounts, as needed.
  • Consulting district staff prior to delivery of services or materials to accounts outstanding for over 60 days.
  • Monitoring the contract renewal process to ensure customer needs are met in a timely manner and opportunities are not lost.

Requirements include:

  • Two years' experience in service-related sales, preferred, but equivalent education, experience, and training will be considered.
  • Demonstrated leadership experience, a basic understanding of mechanical and electrical principles, good written and verbal communication skills, and good PC skills.
  • Prior experience with cranes is a plus.

Konecranes is a global leader in material handling solutions, serving a broad range of customers across multiple industries. We consistently set the industry benchmark, from everyday improvements to breakthroughs at moments that matter most, because we know we can always find a safer, more productive, and sustainable way.

We are committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination. Konecranes is an Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled/Other Protected Category.

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