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Administrative Operations Coordinator

2 months ago

Peoria, Illinois, United States American Red Cross Full time

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Join the American Red Cross and make a meaningful difference in the lives of countless individuals. Are you ready to be part of the world's largest humanitarian organization?

Embark on a Career Journey with Purpose

Position Overview:

Why Choose Us?

The American Red Cross stands as a premier humanitarian organization dedicated to assisting those in need across the nation and globally through partnerships with other Red Cross entities. By becoming a member of our team, you will play a vital role in a mission that has the potential to save lives daily. If you are driven by a passion for helping others, this is your chance to engage in work that serves a higher purpose.

We are committed to fostering diversity within our workforce and delivering our services in a culturally responsive manner that reflects the communities we serve. Our workplace promotes collaboration, respect, and inclusivity, focusing on building partnerships and a culture that empowers all team members. Join us to learn, grow, and share your commitment to making a positive impact.

The Red Cross supports various cultural and community resource groups for its employees and volunteers, including the Ability Network, the Asian American & Pacific Islander Resource Group, the Latino Resource Group, Red Cross PRIDE, the Umoja African American Resource Group, the Veterans+ Resource Group, and the Women's Resource Group. These networks offer opportunities for connection, mentorship, and a platform for important discussions and perspectives.

At the American Red Cross, your unique contributions are valued.

Key Responsibilities:

+ Provide comprehensive administrative support to a department, team, or program. Gather essential information for reports or presentations. Perform routine clerical tasks such as photocopying, record compilation, filing, data entry, and mail distribution. Ensure adherence to the organization's record retention policy, complete necessary forms, verify information, and resolve standard issues. May be primarily responsible for answering phone calls and reception duties. Offer guidance and support to all volunteers.

+ Execute all tasks in compliance with standard operating procedures and relevant regulations.

Main Duties:

+ Conduct administrative functions such as duplicating documents, operating office equipment, managing mail, preparing outgoing correspondence, and handling incoming calls. Address routine inquiries and direct specific requests to the appropriate department or business unit. Maintain accurate administrative records for faxes, deliveries, shipments, etc.

+ Assist in drafting correspondence. Possibly record and post data in a log or spreadsheet. Organize and maintain reports and correspondence files.

+ Welcome and assist visitors. Direct them to the appropriate location or staff member. If necessary, distribute access badges and document visitors' arrivals and departures.

+ Manage inventory and oversee the procurement of commonly used office supplies.

+ Provide coverage for other administrative personnel within the unit during their temporary absence.

Qualifications for Success:

+ Education: High School diploma or equivalent required.

+ Experience: Minimum of 7 years of relevant experience or a combination of education and related experience required.

+ Management Experience: Not Applicable.

+ Skills & Abilities: Excellent verbal and written communication skills. Proficiency in personal computers and the Microsoft Office Suite. Strong typing skills are essential. Familiarity with organizational policies and procedures related to operations in the assigned unit is preferred. Ability to prepare and edit complex documents is advantageous. Capacity to work collaboratively within a team.

+ Travel: None or minimal. A valid driver's license is required.

+ * A combination of a candidate's educational background and general experience meets the criteria as long as the total years fulfill the minimum education and experience standards (Management experience is non-substitutable).

+ Physical Requirements: The role's physical demands include the ability to sit, use hands for handling or feeling, and communicate verbally. Regular hand reaching is necessary, with occasional standing, walking, stooping, kneeling, crouching, or crawling required. The individual will frequently need to lift and/or move up to 15 pounds and occasionally objects weighing up to 30 pounds. Specific vision capabilities such as close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus are essential. The work environment may involve moderate noise levels (e.g., a business office with computers, phones, and printers, light foot traffic). The employee should be capable of working in a compact cubicle and be able to sit at a computer terminal for extended periods.

Benefits Available:

We prioritize your well-being while you care for others. As a mission-driven organization, we recognize that our team requires strong support to perform exceptional work. Our comprehensive benefits allow you to effectively balance personal and professional responsibilities. With our support and advantages, you have numerous opportunities at the American Red Cross to grow and advance.

Medical, Dental, and Vision coverage

Health Spending Accounts & Flexible Spending Accounts

Paid Time Off and Holidays

401K plan with a 5% matching contribution

Paid Family Leave

Employee Assistance programs

Disability and Insurance coverage - Short-term and Long-term

Service Awards and recognition

Ready to Make a Difference? Connect with Us Today

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All eligible candidates will receive fair consideration for employment, regardless of gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other legally protected characteristic.

Interested in Volunteering?

Life's emergencies persist, just as American Red Cross volunteers do. Representing over 90% of our workforce, these volunteers play a crucial role in alleviating human suffering. You can contribute by volunteering in a role that resonates with you, utilizing your unique skills and talents. The Red Cross relies on the generosity of volunteers who dedicate their time and expertise to fulfill our lifesaving mission.

Visit our website to learn more about our essential volunteer positions.