Electro-Mechanical Technician
20 hours ago
BlueCrest is a pioneering leader in postal and parcel automation solutions, dedicated to operational efficiency, customer experience, and technology integration. With a global presence in 16 countries, our expansive field service team comprises 900 specialized technicians. Our manufacturing headquarters is based in Danbury, Connecticut.
Our CultureOur BlueCrest culture is built on five core behaviors: Innovation, Collaboration, Accountability, Resourcefulness, and Enthusiasm (ICARE). These values guide our approach to every customer, idea, product, and employee, driving how we interact and work.
Job RequirementsWe seek candidates who are passionate about client success, enjoy collaborating with others, strive to exceed expectations, and move boldly in pursuit of superior solutions. If you possess a high level of ethics, commitment, and self-motivation, you may be a great fit for BlueCrest.
Key Responsibilities- Proactively schedule and perform preventative maintenance
- Trouble-shoot customer-reported problems
- Proactively monitor, schedule, and prioritize tasks to maximize customer satisfaction
- Plan and perform equipment upgrades and new installations
- Manage a queue of calls to ensure timely customer contact and incident closure
- A minimum of 1 year's experience in trouble-shooting and repairing complex mechanical equipment
- Strong experience working on electro-mechanical equipment
- A minimum of 2 years' proven experience in building and enhancing customer relationships
- A valid driver's license is required
- Must maintain reliable transportation for customer visits
- The ability to perform frequent lifting and/or moving items up to 50lbs
- Flexibility to work overtime, weekends, holidays, and/or different shifts as needed
BlueCrest is proud to be an equal opportunity employer, committed to developing and retaining an inclusive workforce around the globe. We provide equal employment opportunities to all persons without regard to race, ethnicity, creed, color, religion, age, sex, national origin, disability status, marital or familial status, genetics, pregnancy, veteran status, sexual orientation, gender identity or expression, or any other characteristic for which discrimination is prohibited by law.
BenefitsAs a leading provider of enterprise print, mail, and customer communications solutions, BlueCrest offers a competitive benefits package, including medical, dental, and vision coverage, flexible spending accounts, life insurance, disability income, 401(k) Savings Plans, and employee assistance and wellness programs.
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