Traveling Service Technician

3 weeks ago


Kansas City, Missouri, United States Synerfac Full time
Job Title: Traveling Service Technician

At Synerfac, we are seeking a highly skilled and experienced Traveling Service Technician to join our team. As a Traveling Service Technician, you will be responsible for providing top-notch service and support to our clients across the country.

Key Responsibilities:
  • Provide service and support to client equipment, including installations, repair, preventative maintenance, calibration, and sales support.
  • Maintain an organized and proactive system of territory management, utilizing current management reports and data provided.
  • Continually evaluate and implement efficiency improvements in territory operation.
  • Responsible for promoting and maintaining high customer satisfaction levels and consistently achieving results across all key areas of the business.
  • Focused on growing the business, treating every service event as a growth or lead generation opportunity.
Requirements:
  • Near expert level technical background in electro-mechanical devices such as printers, mailing sorting machines, etc.
  • Associate degree required and/or 5-plus years of equivalent work experience in field service, IT, or a similar industry.
  • Certification in information technology, process improvement, or similar disciplines is desired.
  • Strong computer skills and phone application skills using Microsoft Windows-based programs are required.
  • Self-starter and motivated to perform effectively during times of high demand.
  • Ability to work from home with minimal supervision or guidance.
  • Must have a valid drivers license and maintain a safe driving record.
  • Must be able to lift 50 lbs without limitations or constraints.
  • Be able to travel throughout the country.
  • Be able to perform in high-pressure environments.

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