Field Service Technician

4 days ago


Kansas City, Missouri, United States Burroughs Full time
Job Description:

Burroughs is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing cash automation equipment at customer locations.

Key Responsibilities:

  • Install, maintain, and service cash automation equipment at assigned customer locations.
  • Diagnose and resolve product performance problems.
  • Ensure customer satisfaction through excellent follow-through and communication with customers and Burroughs team members.
  • Maintain tools and parts inventory in a secure and accurate fashion.

Requirements:

  • Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery.
  • Positive attitude and a passion for customer service.
  • Impeccable personal integrity and business ethics.
  • Independent and teamwork skills.
  • Self-motivated and well-organized.
  • Good oral and written communication skills.
  • High School Diploma or GED (Associates Degree is a plus).
  • Must be at least 21 years of age.
  • Must hold a valid US driver's license.
  • Ability to lift and/or move equipment weighing up to 75 pounds.
  • Previous experience with multi-vendor ATMs, cash automation equipment is a plus.

Benefits:

  • Extensive training, tools, and company vehicle all provided.
  • Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off.
  • Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1st day.
  • 401k savings plans.

About Burroughs:

Burroughs is a service and integration leader in payment and transaction automation technology with over 135 years of experience serving financial and retail customers.

We offer a nationwide field service organization combined with remote managed services, technical support, help desk, program management, and hardware solutions, including ATMs, teller cash automation, servers, smart safes, kiosks, and self-service solutions throughout the U.S. and Puerto Rico.



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