Field Service Technician

23 hours ago


Kansas City, Missouri, United States Burroughs, Inc Full time
Job Summary

Burroughs, Inc is seeking a skilled Field Service Technician to join our team. As a Field Service Technician, you will be responsible for installing, maintaining, and servicing cash automation equipment at customer locations.

Key Responsibilities
  • Install, maintain, and service cash automation equipment at assigned customer locations
  • Diagnose and resolve product performance problems
  • Ensure customer satisfaction through excellent follow through and communication with customers and Burroughs Team Members
  • Maintain tools and parts inventory in a secure and accurate fashion
Requirements
  • Technical aptitude or interest in learning to repair electronics and electro-mechanical components in complex machinery
  • Positive attitude and a passion for customer service
  • Impeccable personal integrity and business ethics
  • Independent and teamwork skills
  • Self-motivated and well organized
  • Good oral and written communication skills
  • High School Diploma or GED (Associates Degree is a plus)
  • Must be at least 21 years of age
  • Must hold a valid US driver's license
  • Ability to lift and/or move equipment weighing up to 75 pounds
  • Previous experience with multi-vendor ATMs, cash automation equipment is a plus
Benefits
  • Extensive training, tools, and company vehicle all provided
  • Competitive compensation including premium pay scales, Floating Holidays, and Paid Time off
  • Comprehensive benefit packages including robust Medical, Dental, and Vision effective on the 1st day
  • 401k savings plans


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