Retail Sales Associate

1 week ago


Jersey City, New Jersey, United States AAA Club Alliance Inc. Full time
Exceptional Member Experience

Deliver memorable interactions with AAA members while promoting our products and services. As a Retail Sales Associate, you'll play a vital role in driving sales success and exceeding member expectations.

Key Responsibilities:

  1. Sales and Service Excellence: Consistently up-sell and cross-sell AAA products to members.
  2. Travel Planning: Assist members in planning domestic travel vacations, including car rentals, hotels, and packages.
  3. Customer Service: Answer incoming calls for Roadside Assistance during peak volumes, ensuring timely and efficient service delivery.

Requirements:

  • Sales and Customer Service: Bring a minimum of six months of sales and customer service experience, demonstrating ability to drive results and exceed expectations.
  • Communication Skills: Showcase effective written and oral communication skills, essential for engaging customers and articulating the value of AAA memberships.
  • Technical Proficiency: Navigate multiple websites and programs with ease, demonstrating proficiency in computer skills essential for multitasking in a fast-paced retail environment.

Benefits:

  • Competitive Compensation: Starting base compensation range is $13.44 to $17.14/hour.
  • Monthly Incentive Plan: Drive your success with a monthly incentive plan tailored to reward your individual performance.


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