Customer Service Ambassador
2 weeks ago
Job Summary:
We are seeking a highly skilled and compassionate Customer Service Representative to join our team at Hackensack Meridian Health Hospitals Corporation. As a key member of our Patient Accounting Department, you will be responsible for providing exceptional customer service to our patients and families across the HMH network.
Key Responsibilities:
- Respond to customer inquiries and resolve issues via telephone, correspondence, and direct patient contact.
- Collaborate with the Patient Accounting Department to achieve departmental goals and objectives.
- Provide accurate and timely information to patients and families regarding their accounts and billing inquiries.
- Work closely with the Customer Service Supervisor to ensure seamless communication and resolution of customer issues.
Requirements:
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and prioritize multiple tasks.
- Strong problem-solving and analytical skills.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A collaborative and supportive work environment.
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Customer Service Ambassador
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