Customer Service Representative

4 days ago


Bethlehem, Pennsylvania, United States Sodexo Full time
Sodexo Customer Service Specialist

We are seeking a skilled Customer Service Specialist to join our team at Sodexo. As a key member of our customer service team, you will be responsible for handling customer inquiries and resolving issues in a timely and professional manner.

Key Responsibilities:
  • Provide exceptional customer service via phone, email, or in-person
  • Respond to customer complaints and concerns in a courteous and professional manner
  • Document and track customer interactions to identify recurring issues and areas for improvement
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience

What You'll Bring:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and analytical skills
  • Experience in customer service or a related field

Why Sodexo?

Sodexo is a world leader in quality of life services and a trusted partner for businesses and individuals around the globe. Our mission is to improve the quality of life of our customers and employees, and we're committed to creating a positive and inclusive work environment.



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